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OPERATIONS NEWSLETTER

The expert advice that Operations pros need to improve productivity, cost savings, and customer service.

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Operations & Fulfillment ARCHIVE

Good Vibrations  Jun 01, 2003 9:30 PM By Rama Ramaswami

The old adage You get what you pay for is apt in the case of radio frequency identification technology. Although it isn’t cheap, RFID has tremendous potential

Wal-Martification  Jun 01, 2003 9:30 PM By Paul Lightfoot

RETAIL SUPPLY CHAIN EFFICIENCY has increased dramatically since the late 1990s and this, as with most other changes in retailing, is a result of the phenomenon

The Lady or the TIGER  Jun 01, 2003 9:30 PM By D. Douglas Graham

In the fat and happy 1990s, retailers, e-tailers, and wholesalers were frequently unwilling to contract the services of third-party logistics providers.

Post-War Strategies  Jun 01, 2003 9:30 PM By MCM staff

The war in Iraq is over, consumer confidence has improved somewhat, and retail sales are picking up. So can we hurry up and go back to the way we were,

Performance Benchmarks  Jun 01, 2003 9:30 PM By Rama Ramaswami

As an operations executive, you are responsible for not just one activity but several in your distribution or fulfillment operation. The areas you manage

The Big App  Jun 01, 2003 9:30 PM By Jeff Morris

The minute she walked into my office, I knew she was trouble. Trouble, with a capital T, and that rhymes with C, and that stands for CRM. Before I even

Count Carefully for E-commerce Evolution  Jun 01, 2003 9:30 PM By Barbara Arnn

Consistent and sophisticated measurement is critical to online sales success, according to a recent a survey of over 200 senior e-commerce executives.

Backorders Have Always Been With Us  Jun 01, 2003 9:30 PM By Barbara Arnn

BACK IN THE DAY, as people say nowadays, initial order fill rates, defined as the percentage of customer orders shipped complete in less than three days

Hot New Markets in Global Fulfillment  Jun 01, 2003 9:30 PM By MCM staff

At first glance, this may not seem like the best time for a company to expand its operations and fulfillment globally. Worldwide economic woes, uncertainty

What’s the Perfect Warehouse Like? Answers From an Expert  May 28, 2003 9:30 PM By Rama Ramaswami

Warehouses come in all shapes and sizes, but the best ones have certain factors in common. A new study conducted by logistics guru Dr. Ed Frazelle and






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