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Operations & Fulfillment ARCHIVE

PC Connection’s Koppel Steps Down  Mar 23, 2003 10:30 PM By MCM staff

Kenneth Koppel, president of Merrimack, NH-based computer reseller PC Connection, has resigned for personal reasons. CEO Patricia Gallup will assume the

Best Practices in the Worst of Times  Mar 01, 2003 10:30 PM By MCM staff

Statistics and forecasts are all very well, but you want to know what your peers are really doing to keep their operations afloat in straitened economic

A WINNING Combination  Mar 01, 2003 10:30 PM By Jeff Siegel

Three years ago, when Circuit City was puzzling over how to set up its e-commerce fulfillment system, the electronics retailer could have gone in any

You Can’t Keep a Good Man Down  Mar 01, 2003 10:30 PM By Liz Kislik

IN THIS DEPRESSING JOB MARKET, I’ve met with numerous managers who are looking for advice, referrals, or sometimes just a pleasant conversation with someone

Operations and Management: Sophisticated Self-Service  Mar 01, 2003 10:30 PM By MCM staff

If you’ve ever subscribed to the Book of the Month Club, you’re familiar with auto-replenishment: The customer places one order and then takes delivery

Software Giants Lead Retail Ranking  Mar 01, 2003 10:30 PM By Rama Ramaswami

In any rating of the biggest and the best in retail, it is tempting to go for sales volume and ignore other, less obvious factors. One ranking that does

Cajun Country  Mar 01, 2003 10:30 PM By D. Douglas Graham

WHILE ANDOUILLE SAUSAGE, boudin balls, and authentic Zydeco music may be abundantly available in New Orleans, if you Jones for such stuff in Winnipeg

Wad-Waf’s Formula for Keeping Customers  Mar 01, 2003 10:30 PM By Rama Ramaswami

OK, THAT COMPANY’S NAME may sound suspiciously like another you hear bandied about a lot these days, but we promise you it isn’t that one. Wad-Waf is

No Peace, No Profits  Mar 01, 2003 10:30 PM By MCM staff

Aside from the fact that I really don’t like to shop, I made an extra effort to avoid the mall scene over the holidays, and I was not alone. Market research

Warehouses Woo Absent Workers  Mar 01, 2003 10:30 PM By Barbara Arnn

The Dec. 2002 issue of WERCwatch reports on warehouse employee attendance trends and ways to manage absenteeism. With the annual cost of absenteeism rising






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