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Operations & Fulfillment ARCHIVE

Bright Idea  Jul 01, 2002 9:30 PM By Barbara Arnn

Using a concept called data envelopment analysis (DEA), a Georgia Institute of Technology research team has developed an Internet-based tool for benchmarking

Death Penalty  Jul 01, 2002 9:30 PM By Rama Ramaswami

The silent killer, is what Michael Reene, CEO of professional services firm Enterpulse, calls a bad Web site. OK, that may be overstating it a bit. But

Artful Dodgers II  Jul 01, 2002 9:30 PM By MCM staff

Ethics are on everyone’s mind these days, so it wasn’t a surprise when my May editorial (Artful Dodgers, p. 6) received more feedback than this column

paper jam  Jul 01, 2002 9:30 PM By Bennett Voyles

By now, we were all supposed to be beaming payments back and forth between our cell phones and smart cards. Purchases would be check-less and cash-less

PC Connection issues guidance  Jun 18, 2002 9:30 PM By MCM staff

Computer reseller PC Connection (Nasdaq: PCCC) expects second-quarter sales of $290 million-$300 million. What

hard labor  Jun 01, 2002 9:30 PM By Rama Ramaswami

You’re imprisoned in a small cubicle. You’re wearing a headset. Your phone rings constantly, and you’ve no choice but to answer it. You’re watched, compared,

Strong Medicine  Jun 01, 2002 9:30 PM By MCM staff

Last September’s attacks on New York City and Washington, DC, produced a strong and continuing consensus about the need for a heightened state of security

talking heads  Jun 01, 2002 9:30 PM By MCM staff

PAULA QUENEMOE, Executive Vice President, Jagged Edge Mountain Gear, Moab, UT We got into trouble, and our viability came into question. It was at that

Operations and Management: Talking Trash in the DC  Jun 01, 2002 9:30 PM By Mark Del Franco

It’s no secret that catalog order fulfillment generates a fair amount of garbage, such as cardboard boxes, dunnage, and wrapping paper. Steve Harris,

All Grown Up  Jun 01, 2002 9:30 PM By Ernie Schell

We all have to grow up someday, but most of us remember the carefree innocence of childhood, the oft conflicted soul-searching of adolescence, and the






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