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MCM OUTLOOK 2014: O+F

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MCM Outlook 2014: The State of Operations
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OPERATIONS NEWSLETTER

The expert advice that Operations pros need to improve productivity, cost savings, and customer service.

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Operations & Fulfillment ARCHIVE

Lipstick on a Pig  Dec 01, 2002 10:30 PM By Bill Kuipers

Although the costs of an inaccurate inventory can be immense, they are also difficult to quantify. And in all too many cases, making the effort of cycle

Pay as You Go  Dec 01, 2002 10:30 PM By Ernie Schell

OrderMotion from Transaction Smartware Inc. is a fully functional order management system with essential inventory management and fulfillment capabilities.

Stately Pleasure Domes  Dec 01, 2002 10:30 PM By Rama Ramaswami

Not too long ago, if you had a kiosk, it was probably a dusty old cardboard box lurking in a dark corner of your store (a far cry from what the word signified

PRIMAL FEAR  Dec 01, 2002 10:30 PM By Bennett Voyles

When the buzz about collaborative commerce began a few years back, it sounded like a winner: Retailers and vendors would use the Web to forecast better

Pick One  Dec 01, 2002 10:30 PM By Ron Hounsell

Once you have developed RFPs for a software solution, sent them to the leading candidates, and gotten them back, the hardest work, making a choice, begins.

Chatworth Hall  Dec 01, 2002 10:30 PM By Barbara Arnn

Chat technology is here to stay, no more a despised stepchild of technology, cast out to languish on the barren moors of indifference. Online chat will

Inbound Lowdown  Nov 01, 2002 10:30 PM By Jeff Kline

How do you manage inbound freight? Inbound freight costs are often buried in the cost of merchandise, even though direct-to-customer retailers spend an

Help Yourself  Nov 01, 2002 10:30 PM By Liz Kislik

Has it struck you that personal service seems to be diminishing, if not outright disappearing? Companies rely more and more on tools like interactive

Mad Hatter’s Tea Party  Nov 01, 2002 10:30 PM By MCM staff

It’s no coincidence that several articles in this issue deal with the importance of the relationship between retailers and customers, whether that relationship

A Chorus Line  Nov 01, 2002 10:30 PM By David Pluviose

We have to do the global standards, said Procter & Gamble Co. CIO Stephen N. David during his keynote address at this year’s Frontline Solutions Supply






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