Download our 2015 MCM Outlook report on Operations & Fulfillment to help you evaluate, benchmark and plan your operations and fulfillment strategies.


The expert advice that Operations pros need to improve productivity, cost savings, and customer service.


Operations & Fulfillment ARCHIVE

FAST COMPANY  Feb 01, 2005 10:30 PM By Thomas G. Dolan

Back in the day, an order entry operator took an order over the phone and laboriously keyed in all the information into a computer. Not any more, thanks

Ship Out With a WMS  Feb 01, 2005 10:30 PM By Rama Ramaswami

There are many imaginative ways to trim shipping costs: negotiating with carriers, taking advantage of low rates by tweaking container sizes and weights,

Orion Telescopes Sold to Imaginova  Jan 17, 2005 10:45 PM By MCM staff

Imaginova Corp., a New York-based marketer of astronomy products and science information, acquired manufacturer/marketer Orion Telescopes & Binoculars on Jan. 13.

Alsto’s joins HSN catalog stable  Jan 01, 2005 10:30 PM By MCM staff

Highland Park, IL-based Dick Blick Holdings wasn’t seeking to divest its Alsto’s catalog and Web business. But it nonetheless decided in November to sell

Manual to Automatic  Jan 01, 2005 10:30 PM By Barbara Arnn

RETURNS MEAN TROUBLE and expense at either end of the supply chain, and the larger the business, the larger the potential headache of returns. Just ask

The POS connection  Jan 01, 2005 10:30 PM By MCM staff

When multichannel merchants add retail locations to their mix, one item topping their to-do lists is choosing a point-of-sale, or POS, system. This is

Backed Up  Jan 01, 2005 10:30 PM By MCM staff

The holidays are over, and the returns are flooding in. But there are ways to keep those periwinkle turtlenecks from choking your warehouse, says the

Customer Service  Jan 01, 2005 10:30 PM By Rama Ramaswami

There’s very little the world can throw at U.S. consumers to keep them from spending money, a reporter for CNN/Money wrote in February 2003. Consumers

Safe and Sound?  Jan 01, 2005 10:30 PM By MCM staff

Three years after the worst terrorist attack on U.S soil, our panic may have subsided, but our vigilance shouldn’t slacken. Although another assault could

Complex Problem  Jan 01, 2005 10:30 PM By Rama Ramaswami

With so much emphasis on shaving inventory to the bone, having ready access to stock when it is needed is of paramount importance for merchants. Third-party

© 2015, Access Intelligence, LLC. All rights reserved.