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MULTICHANNEL MERCHANT » OPERATIONS & FULFILLMENT
OrderMotion from Transaction Smartware Inc. is a fully functional order management system with essential inventory management and fulfillment capabilities.
Not too long ago, if you had a kiosk, it was probably a dusty old cardboard box lurking in a dark corner of your store (a far cry from what the word signified
When the buzz about collaborative commerce began a few years back, it sounded like a winner: Retailers and vendors would use the Web to forecast better
Once you have developed RFPs for a software solution, sent them to the leading candidates, and gotten them back, the hardest work, making a choice, begins.
Chat technology is here to stay, no more a despised stepchild of technology, cast out to languish on the barren moors of indifference. Online chat will
From Dictation to Dick Tracy Layoffs are no laughing matter, but for some they bring about change for the better. Just ask Margaret Thompson, a former
How do you manage inbound freight? Inbound freight costs are often buried in the cost of merchandise, even though direct-to-customer retailers spend an
It’s no coincidence that several articles in this issue deal with the importance of the relationship between retailers and customers, whether that relationship
Has it struck you that personal service seems to be diminishing, if not outright disappearing? Companies rely more and more on tools like interactive
Multiple personalities are no longer a bad thing, at least in retail. It’s now taken for granted that if you plan to sell products and services, you must
by Ian Goldman
Posted 22 hours ago
Posted 24 hours ago