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MCM OUTLOOK 2014: O+F

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Operations & Fulfillment ARCHIVE

Opinion & Response  Jan 01, 2003 10:30 PM By MCM staff

Frodo Doesn’t Really Live, You Know Tying in with the release of the second film in the Lord of the Rings trilogy, the holiday catalog from collectibles

Tipping Point  Jan 01, 2003 10:30 PM By Barbara Arnn

Technology does not have a life of its own. That seems to be the message of a new forecast from Forrester Research describing a statistical pattern that

Out of Service  Jan 01, 2003 10:30 PM By Rama Ramaswami

If You Think Customer Service Stinks Now, Brace Yourself, cautioned the headline of a press release that landed on my desk recently. Apparently, we are

The Graveyard Shift  Jan 01, 2003 10:30 PM By MCM staff

It’s a common verity that a magazine staff tires of a design long before the reader does. In fact, I’d hazard a guess and say most readers don’t even

Alloy buys Old Glory  Dec 17, 2002 10:30 PM By Mark Del Franco

Teen apparel cataloger and marketing services provider Alloy has acquired Westbrook, CT-based Old Glory Boutique Distributing, a cataloger of rock music-related

Opinion & Response  Dec 01, 2002 10:30 PM By MCM staff

From Dictation to Dick Tracy Layoffs are no laughing matter, but for some they bring about change for the better. Just ask Margaret Thompson, a former

PRIMAL FEAR  Dec 01, 2002 10:30 PM By Bennett Voyles

When the buzz about collaborative commerce began a few years back, it sounded like a winner: Retailers and vendors would use the Web to forecast better

Pick One  Dec 01, 2002 10:30 PM By Ron Hounsell

Once you have developed RFPs for a software solution, sent them to the leading candidates, and gotten them back, the hardest work, making a choice, begins.

Chatworth Hall  Dec 01, 2002 10:30 PM By Barbara Arnn

Chat technology is here to stay, no more a despised stepchild of technology, cast out to languish on the barren moors of indifference. Online chat will

Visions of Sugarplums  Dec 01, 2002 10:30 PM By Rama Ramaswami

Wish fulfillment? That could be what your operation desperately needs this holiday season. According to retail analyst Ken Cassar of Jupiter Media Metrix,






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