MULTICHANNEL MERCHANT » OPERATIONS & FULFILLMENT
Three components are crucial to defining requirements for a new software application: 1) documenting existing processes; 2) assessing the functionality
In the past seven years, the U.S. Army has cut average domestic delivery times from 15-20 days to six, slashed order and ship times for repair parts by
Radio frequency has begun to revolutionize warehouse operations, and its application to truck fuel management is no exception. When fuel management systems
It wasn’t supposed to be like this. 2001 was to be the year when colonists on the Moon discovered a black monolith, which emitted an ear-piercing signal
In a retail environment where the pinnacle of customer service is a no-questions-asked return policy, the challenges of handling retail returns can become
Like consumers shopping for a car, catalogers often debate whether to lease or buy a new piece of equipment for their distribution centers. Sure, you
Retailers are working more closely with suppliers and customers to keep the right items in stock at the right time, reports a recent inventory management
Perfect measurements don’t have to be out of reach. If your productivity and efficiency numbers have zero sex appeal, the solution isn’t a drastic overhaul.
Having been around since 1856, Manchester, VT-based Orvis could qualify as an antique. But to prove that it’s anything but dusty and dated, the cataloger/retailer
It’s the Savings, Stupid Whoever took the potshot at the Sierra Trading Post catalog in the January Backword (Sell Me, Don’t Save Me) was clever but uninformed.