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MCM OUTLOOK 2016: O+F

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OPERATIONS NEWSLETTER

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Operations & Fulfillment ARCHIVE

Streamlining reverse logistics  Mar 01, 2006 10:30 PM By Debra Ellis

The returns management process is undergoing an extreme makeover. Refusing to remain a neglected supply chain component pushed off into a dark corner,

I Spy  Mar 01, 2006 10:30 PM By Joshua Lin

Identity theft has been all over the media during the past year, and with good reason: It’s an increasing problem for both consumers and merchants. According

Assurance policy  Mar 01, 2006 10:30 PM By MCM staff

Daniel Knight is the director for fulfillment quality assurance (QA) for Home Shopping Network’s Roanoke, VA, distribution center. HSN is part of New

TECHNOLOGY UPDATE  Feb 01, 2006 10:30 PM By Barbara Arnn

It’s not just headsets and automatic call distributors (ACDs) any more. Contact center technology has evolved into a sophisticated world of its own, with

Many happy returns?  Feb 01, 2006 10:30 PM By Tim Parry

Consumers are not only getting comfortable with the task of e-tailing, they are happier and more willing to return items purchased online, according to

TIDBITS  Feb 01, 2006 10:30 PM By Mark Del Franco

Bean to get bigger Apparel, outdoor gear, and home goods merchant L.L. Bean plans to expand its 660,000-sq.-ft. Freeport, ME, distribution center by 50%.

The buzz from Buzz  Feb 01, 2006 10:30 PM By MCM staff

Buzz Van Santvoord is the vice president of fulfillment and facility management for 1-800-Flowers.com’s Children’s Group and Plow & Hearth titles. As

What’s in storage  Feb 01, 2006 10:30 PM By Stephen G. Martin

There is nothing more frustrating for a distribution manager than walking by dust-shrouded pallets in a prime picking zone. The overly optimistic merchant

Taking Measure of Picking  Feb 01, 2006 10:30 PM By MCM staff

We don’t have to tell you that improving profitability is the number-one driving force in today’s operating environment. Honing your picking productivity

The Skinny on Sublines  Jan 25, 2006 11:43 PM By David Farmer

It






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