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OPERATIONS NEWSLETTER

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Operations & Fulfillment ARCHIVE

opinion & response  Mar 15, 2002 10:30 PM By MCM staff

Somewhat Morphed at Us I’m sure you can imagine my surprise when I saw the article America’s Shopping Mall Morphs into Catalog Group in the January issue,

Orvis: Old Dog with New Tricks  Mar 15, 2002 10:30 PM By MCM staff

Having been around since 1856, Orvis could qualify as an antique. But to prove that it’s anything but dusty and dated, the cataloger/retailer has spruced

2002: THE YEAR WE MAKE CONTACT?  Mar 01, 2002 10:30 PM By Jeff Morris

It wasn’t supposed to be like this. 2001 was to be the year when colonists on the Moon discovered a black monolith, which emitted an ear-piercing signal

Storehouse: Sofa Unfurls Bed, Chases Woman!  Mar 01, 2002 10:30 PM By MCM staff

In a retail environment where the pinnacle of customer service is a no-questions-asked return policy, the challenges of handling retail returns can become

Operations and Management: To Lease or to Buy?  Mar 01, 2002 10:30 PM By Mark Del Franco

Like consumers shopping for a car, catalogers often debate whether to lease or buy a new piece of equipment for their distribution centers. Sure, you

Storehouse: Stockpiling Stuff  Mar 01, 2002 10:30 PM By Rama Ramaswami

Retailers are working more closely with suppliers and customers to keep the right items in stock at the right time, reports a recent inventory management

36-24-36  Mar 01, 2002 10:30 PM By Louis J. Cerny, Jr.

Perfect measurements don’t have to be out of reach. If your productivity and efficiency numbers have zero sex appeal, the solution isn’t a drastic overhaul.

Opinion and Response  Mar 01, 2002 10:30 PM By MCM staff

A Gaffe of Biblical Proportions I would like to respond to your Backword item (Sell Me, Don’t Save Me, January issue) regarding our use of the Biblical

Working Gear: Catalog/Order Management Software Review 2002  Mar 01, 2002 10:30 PM By Curt Barry

Just as direct-to-customer software has become a mature product, the recession is causing slower sales, fewer installations, and layoffs and reorganizations

Vanilla Days  Mar 01, 2002 10:30 PM By Ron Hounsell

Three components are crucial to defining requirements for a new software application: 1) documenting existing processes; 2) assessing the functionality






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