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Operations & Fulfillment ARCHIVE

Fond Farewells  Aug 01, 2001 9:30 PM By Linda Water Nelson

You can’t solve the problem by using the prayer routine until everything goes bad Have a plan in place for how the workload will be divided among remaining

A Rose Is a Rose  Aug 01, 2001 9:30 PM By Ernie Schell

Most new technology firms have trouble stating what they do The technology marketplace is rife with weeds posing as exotic flora. Razor-edged grasses

At Your Service  Aug 01, 2001 9:30 PM By Liz Kislik

Organize your menus and prompts to be mutually exclusive Recently, I’ve been asked a half dozen or so questions repeatedly in seminars, phone calls, and

SAME OLD SHIP  Aug 01, 2001 9:30 PM By MCM staff

MuseumCompany offered a money-back guarantee for on-time delivery One retailer has only one shipping flavor, vanilla Despite rampaging technology, getting

Talking Heads  Aug 01, 2001 9:30 PM By MCM staff

I believe the future of the catalog industry is straight up I think it will continue to grow. There is no question that the Web has enhanced the catalog

A Death in the Family  Aug 01, 2001 9:30 PM By Sherry Chiger

Reporters are often compared with vultures, circling near-corpses and waiting for them to die. And I did feel somewhat like a bird of prey while following

Last Tangle in Paris  Aug 01, 2001 9:30 PM By Jeff Siegel

If you’re fulfilling orders from outside the U.S., you’re in for the trip of a lifetime. Pack this guide to dealing with the snarls of red tape, exorbitant

Outsourcing Customer Service Abroad Can Cut Costs  Jul 31, 2001 9:30 PM By MCM staff

New York–Companies can save a fair amount of money if they outsource their customer service abroad, according to a recent report from research firm Jupiter

Alloy Allies With CosmoGIRL  Jul 30, 2001 9:30 PM By MCM staff

New York

PC Connection’s Net Income Drops 83%  Jul 19, 2001 9:30 PM By Mark Del Franco

Merrimack, NH






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