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MCM OUTLOOK 2015: O+F

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Operations & Fulfillment ARCHIVE

2004 Salaries and Wages Warehousing  Sep 01, 2004 9:30 PM By Rama Ramaswami

It’s one thing to wish for that million-dollar pay package, quite another to do a realistic appraisal of where you stand by comparing your salary with

opinion & response  Sep 01, 2004 9:30 PM By MCM staff

Quote Clarification While I enjoyed Mark Del Franco’s article on list exchanges (The Dos and Don’ts of List Exchanges, Aug. 1), I have to take issue with

Transplanting the Contact Center  Sep 01, 2004 9:30 PM By MCM staff

In June 2003, Gardener’s Supply Company (GSC) celebrated its twentieth year in business by deciding to remodel its corporate headquarters in Burlington,

Cultivating Happier Returns  Aug 15, 2004 9:30 PM By Margery Weinstein

For catalogers, returns are a fact of life. According to Richmond, VA-based operations consultancy F. Curtis Barry & Co., typical return rates range from

opinion & response  Aug 15, 2004 9:30 PM By MCM staff

Military Mailer Supports Our Troops Whether you’re in favor of or opposed to the war in Iraq, most people try to be supportive of the U.S. soldiers serving

Alloy Reassigns CFO For Possible Spin-off  Aug 06, 2004 6:55 PM By MCM staff

With an eye on spinning off its catalog business from its marketing and promotions division, New York-based Alloy on Aug. 5 named chief operating officer Jim Johnson chief financial officer.

opinion & response  Aug 01, 2004 9:30 PM By MCM staff

Getting All Political on Us While I generally appreciate and certainly learn much from my subscription to Catalog Age, I wanted to bring to your attention

DC CONFIDENTIAL  Jul 01, 2004 9:30 PM By JIM ISAACS

In the spring of 2003, after enjoying five years of double-digit growth, Benchmark Brands Inc., a Norcross, GA-based multichannel retailer of foot-care

Facility Maintenance checklist  Jul 01, 2004 9:30 PM By Bill Kuipers

The most important starting point in any maintenance program, though it’s often overlooked, is to identify the greatest risks to your ability to operate.

180 Packing Days ’til Christmas  Jul 01, 2004 9:30 PM By Bennett Voyles

Dear Mr. Claus, We know you see us when we’re schlepping, but we wanted to remind you that we are very worried about the 2004 Christmas rush. Every year,






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