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MCM OUTLOOK 2014: O+F

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MCM Outlook 2014: The State of Operations
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OPERATIONS NEWSLETTER

The expert advice that Operations pros need to improve productivity, cost savings, and customer service.

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Operations & Fulfillment ARCHIVE

Help Yourself  Nov 01, 2002 10:30 PM By Liz Kislik

Has it struck you that personal service seems to be diminishing, if not outright disappearing? Companies rely more and more on tools like interactive

Mad Hatter’s Tea Party  Nov 01, 2002 10:30 PM By MCM staff

It’s no coincidence that several articles in this issue deal with the importance of the relationship between retailers and customers, whether that relationship

A Chorus Line  Nov 01, 2002 10:30 PM By David Pluviose

We have to do the global standards, said Procter & Gamble Co. CIO Stephen N. David during his keynote address at this year’s Frontline Solutions Supply

Opinion & Response  Nov 01, 2002 10:30 PM By MCM staff

Down on UPS Over the years we have heard and seen how the United Parcel Service seems to do everything it can to show its lack of concern and sheer disdain

Supply + Demand  Nov 01, 2002 10:30 PM By Rama Ramaswami

The newfound glamour of supply chain management extends to retail technology as well. In a recent benchmark study titled Global CIO Outlook for Retail

Lock, Dock, and Barrel  Nov 01, 2002 10:30 PM By MCM staff

The lockout of Pacific ports that the Pacific Maritime Association initiated during the last weekend in September underlined the rather downbeat tone

Pence Retakes Coldwater Top Spot  Nov 01, 2002 10:30 PM By Paul Miller

Dennis Pence, the founder of women’s apparel cataloger/retailer Coldwater Creek, reclaimed the CEO position in late September. He replaced Georgia Shonk-Simmons,

1+1=5  Nov 01, 2002 10:30 PM By Bill Kirkland

Anyone for a $6,000 shower curtain? Remember the $4,500 hammers the military used to buy? Even in the real world, extravagance and irresponsible spending

PC Connection issues 3Q preliminary sales  Oct 04, 2002 9:30 PM By MCM staff

Computer reseller PC Connection (Nasdaq: PCCC) offered investors a ray of hope by issuing preliminary third-quarter sales figures that beat expectations.

opinion & response  Oct 01, 2002 9:30 PM By MCM staff

Stop Cloning Around Bravo! I just read the August editor’s letter Attack of the Clones, and I couldn’t agree with you more! We have spoken with many catalogers






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