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MCM OUTLOOK 2016: O+F

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Operations & Fulfillment ARCHIVE

Weaklings Need Not Apply  Nov 01, 2004 10:30 PM By Rama Ramaswami

Stuck with a wimpy logistics manager? Your business is as good as dead if you can’t deliver products properly, warns William Conroy, president of Tyler

Nouveau Niche  Nov 01, 2004 10:30 PM By Jeff Siegel

When Barnes & Noble, the national book chain, decided to offer same-day delivery in Manhattan for customers who ordered through its e-commerce site, it

Paradigm Shift  Nov 01, 2004 10:30 PM By Barbara Arnn

It’s not a mystery, it’s a sociological fact: Automation engineers have begun to disappear at user companies. According to a new ARC Advisory Group study,

Orchestrating Change  Nov 01, 2004 10:30 PM By Chris Brasted

When title 9 sports founder Missy Park called her own catalog’s 800-number pretending to be a customer, she was shocked when she was asked for the code

PC Connection Plays Catch Up  Nov 01, 2004 10:30 PM By Mark Del Franco

Merrimack, NH-based computer reseller PC Connection suffered a decline in government sales during the past year, but not because of the Iraq war: The

twelve for the road  Nov 01, 2004 10:30 PM By Rama Ramaswami

No matter which carrier you use, there are ways to radically cut your shipping costs, according to Mark Taylor, CEO of Plymouth, MI-based Taylor Systems

Big Shot  Nov 01, 2004 10:30 PM By D. Douglas Graham

MIDWAYUSA INC. of Columbia, MO, is a mega-player in the shooting business. The company serves a worldwide customer base, offering a menu of more than

Penney Names Incoming Chairman/CEO  Oct 28, 2004 3:07 AM By MCM staff

Plano, TX-based J.C. Penney Co. has named Myron “Mike” Ullman III to succeed the retiring Allen Questrom as chairman/CEO.

Accent Grave  Oct 01, 2004 9:30 PM By Jeff Morris

Hello! My name is Kelly. I very much wanting to be help you. If that sounds familiar, and if your first thought on hearing it is, Yeah, right if your

Mystery Service  Oct 01, 2004 9:30 PM By Barbara Arnn

Many multichannel retailers continue to miss opportunities to woo customers. The Chicago-based e-tailing group’s 2004 back-to-school Mystery Shopping






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