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OPERATIONS NEWSLETTER

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Operations & Fulfillment ARCHIVE

talking heads  Jan 01, 2001 10:30 PM By Steve Banker

“What is the top fulfillment concern or challenge that e-merchants face?”It’s integration. What people are trying to do around fulfillment is to get to

Returns.com  Jan 01, 2001 10:30 PM By MCM staff

Return.com is a comprehensive return service provider with integrated solutions offering face-to-face servicing, returned inventory processing and streamlined

TOP OF THE HEAP  Jan 01, 2001 10:30 PM By Jeff Wiles

Follow these principles to ensure that customers get royal treatment, whether you are a third-party services provider or an e-merchant seeking top-to-bottom

talking heads  Jan 01, 2001 10:30 PM By Michael D. Contino

“What is the top fulfillment concern or challenge that e-merchants face?”I think e-merchants’ biggest challenge is to develop their priorities. For a

Taming the Beast  Jan 01, 2001 10:30 PM By Timothy Van Mieghem

International logistics for direct-to-customer businesses – boosted by the popularity of the Internet – adds many variables and serious risks to inter-country

Run for Cover  Jan 01, 2001 10:30 PM By Rama Ramaswami

Everyone knows that customer service stinks. The press gleefully offers up statistics about the thousands of e-mails that go unanswered, the multitudes

ABC 123  Jan 01, 2001 10:30 PM By Terrance L. Pohlen

You’ve figured out your operations costs and allocated them correctly, as described in Part One of this article (November/December 2000). How do you use

soup it up  Jan 01, 2001 10:30 PM By John T. Giangrande

Turbocharge your facility with a snag-free systems retrofit What’s certain in this world besides death and taxes (apologies to Benjamin Franklin)? Lack

Alternative Media  Jan 01, 2001 10:30 PM By MCM staff

VETERAN APPEALS DONORS This file of more than 470,000 people who have donated to American Veterans programs is now selectable by age. These donors are

Alternative Media  Jan 01, 2001 10:30 PM By MCM staff

ENCORE SOFTWARE The Encore Software package insert program offered by AllMedia will reach about 1.3 million packages in 2001. The Internet-connected buyers






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