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OPERATIONS NEWSLETTER

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Operations & Fulfillment ARCHIVE

Siren Song  Aug 01, 2001 9:30 PM By D. Douglas Graham

In May of this year, The New York Times Magazine ran an article about the ruins of the New Economy. Titled The Day After, the story mourned the demise

MIX MASTER  Aug 01, 2001 9:30 PM By MCM staff

In addition to its 970,000-sq.-ft. distribution center, the Cornerstone facility includes a 350-seat call center and a 65,000-sq.-ft. retail store By

Fond Farewells  Aug 01, 2001 9:30 PM By Linda Water Nelson

You can’t solve the problem by using the prayer routine until everything goes bad Have a plan in place for how the workload will be divided among remaining

A Rose Is a Rose  Aug 01, 2001 9:30 PM By Ernie Schell

Most new technology firms have trouble stating what they do The technology marketplace is rife with weeds posing as exotic flora. Razor-edged grasses

At Your Service  Aug 01, 2001 9:30 PM By Liz Kislik

Organize your menus and prompts to be mutually exclusive Recently, I’ve been asked a half dozen or so questions repeatedly in seminars, phone calls, and

SAME OLD SHIP  Aug 01, 2001 9:30 PM By MCM staff

MuseumCompany offered a money-back guarantee for on-time delivery One retailer has only one shipping flavor, vanilla Despite rampaging technology, getting

Talking Heads  Aug 01, 2001 9:30 PM By MCM staff

I believe the future of the catalog industry is straight up I think it will continue to grow. There is no question that the Web has enhanced the catalog

A Death in the Family  Aug 01, 2001 9:30 PM By Sherry Chiger

Reporters are often compared with vultures, circling near-corpses and waiting for them to die. And I did feel somewhat like a bird of prey while following

Outsourcing Customer Service Abroad Can Cut Costs  Jul 31, 2001 9:30 PM By MCM staff

New York–Companies can save a fair amount of money if they outsource their customer service abroad, according to a recent report from research firm Jupiter

Alloy Allies With CosmoGIRL  Jul 30, 2001 9:30 PM By MCM staff

New York






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