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MCM OUTLOOK 2015: O+F

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Operations & Fulfillment ARCHIVE

Pick One  Dec 01, 2002 10:30 PM By Ron Hounsell

Once you have developed RFPs for a software solution, sent them to the leading candidates, and gotten them back, the hardest work, making a choice, begins.

Chatworth Hall  Dec 01, 2002 10:30 PM By Barbara Arnn

Chat technology is here to stay, no more a despised stepchild of technology, cast out to languish on the barren moors of indifference. Online chat will

Help Yourself  Nov 01, 2002 10:30 PM By Liz Kislik

Has it struck you that personal service seems to be diminishing, if not outright disappearing? Companies rely more and more on tools like interactive

Mad Hatter’s Tea Party  Nov 01, 2002 10:30 PM By MCM staff

It’s no coincidence that several articles in this issue deal with the importance of the relationship between retailers and customers, whether that relationship

Multitasking  Nov 01, 2002 10:30 PM By Rama Ramaswami

Multiple personalities are no longer a bad thing, at least in retail. It’s now taken for granted that if you plan to sell products and services, you must

A Chorus Line  Nov 01, 2002 10:30 PM By David Pluviose

We have to do the global standards, said Procter & Gamble Co. CIO Stephen N. David during his keynote address at this year’s Frontline Solutions Supply

Supply + Demand  Nov 01, 2002 10:30 PM By Rama Ramaswami

The newfound glamour of supply chain management extends to retail technology as well. In a recent benchmark study titled Global CIO Outlook for Retail

Lock, Dock, and Barrel  Nov 01, 2002 10:30 PM By MCM staff

The lockout of Pacific ports that the Pacific Maritime Association initiated during the last weekend in September underlined the rather downbeat tone

Pence Retakes Coldwater Top Spot  Nov 01, 2002 10:30 PM By Paul Miller

Dennis Pence, the founder of women’s apparel cataloger/retailer Coldwater Creek, reclaimed the CEO position in late September. He replaced Georgia Shonk-Simmons,

1+1=5  Nov 01, 2002 10:30 PM By Bill Kirkland

Anyone for a $6,000 shower curtain? Remember the $4,500 hammers the military used to buy? Even in the real world, extravagance and irresponsible spending






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