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OPERATIONS NEWSLETTER

The expert advice that Operations pros need to improve productivity, cost savings, and customer service.

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Operations & Fulfillment ARCHIVE

Airplane!  Jul 01, 2001 9:30 PM By Rama Ramaswami

My 12-year-old son jokes that if you want to punish people, you should hand them over to customer service. He doesn’t specify airline customer service,

Have It Your Way  Jul 01, 2001 9:30 PM By David Pluviose

Instead of having to fumble through layers of pre-designed computer interfaces, you can now customize your warehouse inventory control interface to give

Pearl Harbor Film a Money-maker for MBI  Jul 01, 2001 9:30 PM By Paul Miller

Movie-studio honchos aren’t the only people delighting in the success of the blockbuster film Pearl Harbor. St. Paul, MN-based MBI, which produces the

Ready to Rumble  Jul 01, 2001 9:30 PM By Bill Kuipers

No silver bullet will get you through the peak season by itself The U.S. Air Force trains and equips pilots with the strategy that the only way to prepare

HOUSE CALL  Jul 01, 2001 9:30 PM By MCM staff

If different tasks proceed at different rates, try to arrange work steps so that the faster process is executed before the slower one If your WMS is building

OrderTrust Shuttered  Jun 27, 2001 9:30 PM By MCM staff

OrderTrust, a direct marketing services provider based in Lowell, MA, has ceased operations and terminated approximately 60 employees. A small staff remains

Pearl Harbor a Real Gem for Military History Products Mailer  Jun 05, 2001 9:30 PM By MCM staff

Fat-cat movie studio executives aren’t the only people delighting in the success of the blockbuster film Pearl Harbor. St. Paul, MN-based MBI, which produces

FOOL’S GOLD  Jun 01, 2001 9:30 PM By Lawrence Dean Shemesh

Dot-com fever unearthed some pockets of pure gold ore, but many prospectors were left with only a few shiny rocks. The Forty-niners just may have a few things to teach the Ninety-niners

Our First Time  Jun 01, 2001 9:30 PM By MCM staff

SHERRY CHIGER, EDITORIAL DIRECTOR The name of the catalog escapes me it was 20 years ago, after all, back when I was in college but I’d mailed away for

Sticker Shock  Jun 01, 2001 9:30 PM By Richard Sawyer

Pay up or lose: An in-depth look at the soaring costs of electronic customer relationship management






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