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MCM OUTLOOK 2016: O+F

The 2016 MCM Outlook report on Operations & Fulfillment helps you evaluate, benchmark and plan your operations and fulfillment strategies.
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OPERATIONS NEWSLETTER

The expert advice that Operations pros need to improve productivity, cost savings, and customer service.

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Operations & Fulfillment ARCHIVE

Guess Plans Expansion of Louisville Distribution Center  Apr 26, 2016 3:17 PM By Mike O'Brien

Guess is expanding by more than 50% its operations in Louisville, KY, with plans to build a second distribution center next to its existing facility there. The company purchased the 32-acre parcel earlier this year for $32, and currently employs 400 at its existing 505,000-square-foot DC.

MCM Outlook 2016: Amazon Has a Major Effect on DTC Operations  Apr 26, 2016 3:06 PM By Mike O'Brien

MCM Outlook respondents said that Amazon had a major impact on their on their DTC business. This includes the pressure to ship faster, as well as the need to offer free or reduced shipping guarantees – both reactions to Amazon Prime and Prime Now services.

Need for Delivery Speed Driving Ecommerce Distribution Investments  Apr 26, 2016 11:57 AM By MCM Staff

The need for speed in ecommerce distribution, driven largely by Amazon Prime’s two-day promise, is behind increased investments in distribution center technology as well as a trend toward more smaller, forward-based facilities closer to the customer, according to a new report. Find out what other topline results came from the survey of 1,400 IT and warehouse professionals around the globe.

Limited Stores Executive Discusses When Same-Day Delivery Makes Sense  Apr 26, 2016 11:05 AM By Mike O'Brien

When does it make sense for a company to engage in same-day delivery? We caught up with Jason Acevedeo, senior director ecommerce operations at Limited Stores, at Operations Summit 2016 in Cincinnati to ask him for his thoughts. Find out how knowing your audience, their demograpics and location, and the type of products you sell all play a part.

Amazon to Open Sixth Texas Fulfillment Center, Creating 1,000 Jobs  Apr 26, 2016 10:16 AM By MCM Staff

Amazon announced plans to open a sixth Texas fulfillment center in Haslet, TX, making it the fourth Amazon fulfillment center in the Dallas-Fort Worth area. The company operates an estimated 161 distribution, fulfillment and sortation centers in the U.S., totaling 68.9 million square feet, enabling it to deliver on Prime Now’s two-day delivery guarantee.

Use of a 3PL A Small But Growing Option for Merchant Shippers  Apr 26, 2016 9:17 AM By Mike O'Brien

While there are many clear advantages to using a third-party fulfillment (3PL) partner for outsourcing some or all of your operations, the majority of merchant companies still opt for keeping these functions in house and firmly within their control. According to respondents to the MCM Outlook Survey, 26.5% of respondents said they use a 3PL in 2016, up from 21.2% in 2015, while the rest said they handle fulfillment internally. Of those who said no, only 2.9% said they are considering use of a 3PL, down from 6.2% in 2015.

Hot Topics Covered at Operations Summit, Growing Global 2016  Apr 25, 2016 1:59 PM By Mike O'Brien

Figuring out how to make omnichannel operations successful and profitable, dealing with Amazon’s continual disruptions, creating a consistently excellent customer experience across operational areas and growing cross-border commerce were among the hot topics at the fifth annual Operations Summit. The event was held in Cincinnati, OH, an ecommerce operations hotbed, and drew more than 800 direct-to-customer and omnichannel operations professionals and providers.

The Impact of Poor Product Content  Apr 20, 2016 11:01 AM By Daniela Forte

Product content can have an impact on online sales. This infographic by Shotfarm unveils that 78% of consumers said product information is very important, while 42% of consumers have returned an online purchase in the past year due to poor product content.

CVS Health Announces Partnership with Curbside  Apr 19, 2016 6:46 PM By Tim Parry

CVS Health has announced a partnership with Curbside, a company perfecting the store pickup experience for retailers and consumers, to launch CVS Express, a digital solution offering consumers a new level of seamless convenience.

Bubble Wrap Maker Says the Lack of Pop is Good for Business  Apr 12, 2016 12:26 PM By Tim Parry

Sealed Air President, Product Care Ken Chrisman shares insights on ecommerce trends, best practices for supply chain optimization, and why companies are excited about the recent introduction of Bubble Wrap IB, the “un-poppable” version of Sealed Air’s popular Bubble Wrap protective packaging.






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