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MCM OUTLOOK 2014: O+F

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MCM Outlook 2014: The State of Operations
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OPERATIONS NEWSLETTER

The expert advice that Operations pros need to improve productivity, cost savings, and customer service.

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Operations & Fulfillment ARCHIVE

Mobile App Drives Store Sales Gains for GameStop  Mar 24, 2015 11:43 AM By Mike O'Brien

A change in mobile focus from conversions to engagement and influence, a better mobile app and loyalty data analysis has boosted store sales for GameStop.

FAA Grants Conditional Certificate for Amazon Drones  Mar 23, 2015 3:54 PM By Mike O'Brien

Amazon drones have moved one step closer to commercial reality via an FAA approval of an experimental airworthiness certificate.

Amazon One-hour Delivery Expands to Baltimore and Miami  Mar 19, 2015 4:00 PM By Tim Parry

Amazon has expanded Prime Now one-hour delivery service to customers in select Baltimore and Miami zip codes.

Talking Distribution Center Automation Trends with Cabela’s  Mar 19, 2015 1:34 PM By Mike O'Brien

Kevin Thompson of Cabela’s talks with Multichannel Merchant about the latest and greatest in distribution center automation technology and processes.

Choosing the Right Warehouse Management System for Your Needs  Mar 18, 2015 11:40 AM By Curt Barry

How can you determine what benefits a warehouse management system (WMS) can bring to your business? One simple answer: A full function WMS provides greater control of inventory and management of labor within the four walls of the fulfillment center.

Should You Look to Cloud Computing for Your DTC Operations?  Mar 16, 2015 5:02 PM By Curt Barry

When selecting a new OMS, WMS or POS system for your DTC operations, which makes most sense: Cloud-based or on-premises installed?

Best Practices for Holiday Peak Season Planning  Mar 13, 2015 2:34 PM By Mike O'Brien

Kim Silva of Fairytale Brownies, talks to Multichannel Merchant Senior Editor Mike O’Brien about her approach to holiday peak season planning.

A Fulfillment By Amazon Consideration Checklist  Mar 11, 2015 12:36 PM By Shmuli Goldberg

If you’re thinking about utilizing Fulfillment By Amazon, here are some key points to consider in your decision process.

Is Your Customer Service and Fulfillment Working For or Against You?  Mar 10, 2015 4:34 PM By Curt Barry

You may have a great website and great marketing, but never forget that contact center and fulfillment personnel deliver on the sale and your brand promise.

Omnichannel Results Exceed Expectations for American Eagle  Mar 09, 2015 12:40 PM By Mike O'Brien

American Eagle Outfitters is seeing success with its omnichannel program, which contributed to good numbers for the fourth quarter.






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