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MCM OUTLOOK 2015: O+F

Download our 2015 MCM Outlook report on Operations & Fulfillment to help you evaluate, benchmark and plan your operations and fulfillment strategies.

OPERATIONS NEWSLETTER

The expert advice that Operations pros need to improve productivity, cost savings, and customer service.

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Operations & Fulfillment ARCHIVE

How to Assess Your True Readiness for a System Go Live Date  Jul 27, 2015 1:35 PM By Curt Barry

How do you know you’re ready for a system go live on new software that drives your retail operations? Here are 10 steps to help determine if you’re there.

Understanding the 8 Stages of the Omnichannel Order Lifecycle  Jul 27, 2015 12:41 PM By Jim Barnes

To optimize operations and drive success, retailers must focus on processes, technology and people across all 8 stages of the omnichannel order lifecycle.

Week in Review: Jet Cleared for Takeoff, Crowds Ecommerce Skies  Jul 24, 2015 4:50 PM By MCM Staff

After a few months of beta testing, Jet has been cleared for takeoff. And the ecommerce skies have got a little more crowded. Here’s a look at this weeks’ news, commentary and events that shaped the direct-to-customer world… and more.

AmazonFresh Expands to the U.K.  Jul 23, 2015 2:21 PM By Daniela Forte

While several U.S. cities have yet to reap the benefits of AmazonFresh, several reports are indicating the grocery delivery service will begin expanding overseas to the U.K. as early as September of this year.

Brazil a Lucrative but Complex Market for Cross-Border Trade  Jul 23, 2015 2:07 PM By Mike O'Brien

Brazil represents a complex but lucrative market for cross-border ecommerce, one that Alibaba’s AliExpress discount marketplace has learned to crack.

Chinese Consumers Want Fast Delivery, Alibaba Executive Says  Jul 23, 2015 11:08 AM By Mike O'Brien

Rapid delivery, customer interaction and cost transparency are keys to success in China, an Alibaba executive said at Growing Global in Hollywood, CA.

UPS Expands Billing Options with Staples Partnership  Jul 21, 2015 1:21 PM By MCM Staff

UPS and Staples are teaming up to make it easier to ship UPS packages from any Staples location. See what this will mean for small businesses.

Week in Review: Amazon Had the Best and Worst Week Ever  Jul 19, 2015 1:50 AM By MCM Staff

Amazon had the best week ever… and its worst week ever. Sounds impossible? It does, but here’s a look at why Prime Day was such a polarizing event for the ecommerce marketplace giant.

UPS Capital Acquisition Enhances Luxury Goods Logistics Offering  Jul 17, 2015 3:48 PM By Mike O'Brien

UPS Capital has acquired the Insured Parcel Services (IPS) of G4S International Logistics, pushing further into the luxury goods market.

Newgistics Hires Former Staples, Walmart Exec as CIO  Jul 17, 2015 9:37 AM By MCM Staff

Newgistics hired Gene Wojciechowski as chief information officer. He was formerly CIO of Walmart.com and also worked in IT management at Staples and UPS.






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