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MCM OUTLOOK 2014: O+F

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MCM Outlook 2014: The State of Operations
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Operations & Fulfillment ARCHIVE

Best Buy Announces Free Two-Day Shipping  Dec 09, 2014 1:32 PM By Mike O'Brien

In an effort to lure more holiday season shoppers, Best Buy announced it was offering free two-day shipping on thousands of online items.

Amazon Testing Bikes for Ultra-Fast Delivery in New York  Dec 09, 2014 12:12 PM By Mike O'Brien

Amazon is once again pushing the ecommerce envelope, testing out the use of bicycle couriers in New York as part of a service called Amazon Prime Now, according to a report in the Wall Street Journal.

The service will provide delivery of some items purchased on Amazon.com in an hour or two, the Journal said it had been told by an unnamed source.

Determining Which DTC Operations System Platform is the Best Fit  Dec 04, 2014 3:25 PM By Curt Barry

There are many systems possibilities for direct to customer businesses. The choices include ecommerce platforms with order management (OMS) functionality; standalone OMS; “best of breed” integrations with OMS, customer care or CRM front ends and a warehouse management system (WMS) for fulfillment; or ERP systems. How do you determine which is the best fit for your direct business?

Retailers Powered by Shopatron Saw 77% Gross Merchandise Value Growth on Cyber Monday  Dec 04, 2014 12:15 PM By MCM Staff

Omnichannel retailers on the Shopatron platform enjoyed 40% gross merchandise value growth spanning eight days, and spikes over the holiday weekend leading to remarkable year-over-year growth of over 93%.

Five Top Logistical Factors for Pop-up Store Success  Dec 03, 2014 12:16 PM By Adelina Peltea

Just as ecommerce once disrupted the time-honored tradition of brick and mortar retail, pop-up stores are seemingly the new, trendy must-haves for ecommerce retailers themselves.

From Amazon to Kate Spade, retailers globally have hopped on the pop-up store hype train.

Amazon Unveils its 8th Generation Fulfillment Center  Dec 03, 2014 6:56 AM By MCM Staff

On Cyber Monday, the biggest online shopping day of the year, Amazon revealed its newest generation fulfillment center using robotics, vision systems and high-end technology to speed up order delivery times for customers. Take a look at the Kiva Robots in action.

Making It Right for Affected Customers Key for Harry London  Dec 01, 2014 5:52 PM By Mike O'Brien

In the wake of a Thanksgiving fire that destroyed a distribution center outside Cleveland, 1-800-Flowers.com is doing all it can to make customers happy.

Thanksgiving Fire Destroys Fannie May and Harry London Distribution Center  Nov 30, 2014 9:30 PM By Tim Parry

1-800-Flowers.com Inc.,reported a fire at its Maple Heights, OH warehouse which provided supplies for Fanny May Fine Chocolates and Harry London Chocolates. See what this will mean for both brands for the holiday season.

New Priority Mail Rates Aren’t Good News for Everyone  Nov 28, 2014 3:11 PM By Doug Sternberg

In September, the United States Postal Service introduced new, lower rates on Priority Mail service for online retailers. On the surface, the change sounds like good news for ecommerce providers’ holiday shipping programs. But here’s what the USPS’s new rates really mean for online retailers.

Automated Fulfillment Optimizes Shipping and Avoids Errors  Nov 26, 2014 12:44 PM By Ian Goldman

The same technology that helped converge inventory levels has evolved and is now actually able to automate inventory management and fulfillment. By removing reliance on employees to track inventory, this makes mistakes less likely and allows order fulfillment from any location to orders on any channel. Thus omnichannel fulfillment is enabled, providing higher service levels to customers, more streamlined inventory management for retailers, and less stock tied up in expensive warehouses. Many retailers find that they are able to eliminate warehouses entirely and have retail locations function as mini-distribution centers.






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