MULTICHANNEL MERCHANT » OPERATIONS & FULFILLMENT
Today’s “flex consumer” is channel agnostic and willing to wait longer to receive items purchased online if it means free shipping, according to a new survey released today by UPS and comScore.
Forrester found that 71% of consumers expect to view in-store inventory online, and 50% of them expect to buy products online and pick them up in store.
Dimensional weight pricing means the days of small packages delivered in enormous boxes will soon be over. CHAINalytics Vice President of Supply Chain Operations Irv Grossman talked about the effect dimensional weight pricing will have on shippers at IRCE 2014.
Ecommerce subscription programs can be a terrific benefit for online merchants, leading not only to recurring orders but also a streamlined order fulfillment process.
Shoe Carnival said its transition from 3PL to ship-from-store is foundational in terms of its overall omnichannel strategy.
Retailers must blend the physical and digital worlds into a seamless omnichannel experience to attract and retain today’s empowered shoppers.
Experts in operations and fulfillment agree there is a place for both warehouse management systems (WMS) and warehouse control systems (WCS).
Genesco said it plans to implement several aspects of its omnichannel strategy later this year, seeing it as a significant growth area.
Tagged Threads, an art-based clothing line, launched its website in May, and has partnered with Think Logistics for its ecommerce and direct-to-consumer fulfillment solution.
If you’re selling on the Amazon marketplace you need to know what can get you kicked off – and how to get back on if Amazon takes action against you.