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MCM Outlook 2014: The State of Operations
Exclusive research downloads from the editors of Multichannel Merchant..


The expert advice that Operations pros need to improve productivity, cost savings, and customer service.


Operations & Fulfillment ARCHIVE

Where Is Your Inventory Holding Cost Barometer?  Jul 29, 2014 12:49 PM By Mike O'Brien

How are you handling retail inventory management? Your answer to this critical question can lead to increases in your top and bottom line – or added costs if your inventory is bloated, hard to access or poorly allocated.

ProShip Named First Certified DHL Global Mail International Solution Provider  Jul 25, 2014 7:28 AM By MCM Staff

ProShip, Inc., a provider of multi-carrier shipping software and distribution systems, was recently the first company to become certified as a DHL Global Mail International Solution provider. Here’s what the partnership means for ProShip’s global customers.

Speed Commerce Goes 100% Ecommerce  Jul 22, 2014 1:48 PM By Mike O'Brien

In order to focus completely on its ecommerce Speed Commerce has completed the sale of its legacy distribution business segment to WYNIT Distribution, LLC.

Chinese Ecommerce Market Exploding But Logistics Tricky  Jul 22, 2014 12:16 PM By Mike O'Brien

While the Chinese ecommerce market is growing wildly, getting goods there can prove tricky, attendees were told at Multichannel Merchant’s Growing Global conference.

Return to Sender: Making Package Returns Easy, Part II  Jul 22, 2014 11:59 AM By Amine Khechfe

Endicia CEO Amine Khechfé shares some more best practices for making returns of items purchased online easier for consumers.

Incoming UPS CEO Backs Trade Agreements  Jul 22, 2014 11:49 AM By Mike O'Brien

Incoming UPS CEO David Abney said the company has to focus on growing international economies, better use technology and keeping the focus on employees.

3 Steps to Turn Dimensional Weight Rates into a Profit Center  Jul 22, 2014 11:25 AM By Ed Romaine

Dimensional weight pricing models can be a disaster, or an opportunity, to increase your profitability and move past your competitors. Your actions today will dictate your path.

Review These 7 Technologies for DIM Weight Pricing Shift  Jul 22, 2014 11:25 AM By Ed Romaine

At the end of the year, both UPS and FedEx move to DIM weight price models. These are the seven key technologies you need to review so your company will be prepared for DIM weight pricing.

How PlanetShoes, Rickshaw Bagworks Made Global Ecommerce Profitable  Jul 17, 2014 1:52 PM By Tim Parry

Join Pitney Bowes Vice President of Global Ecommerce Craig Reed for our On Demand webinar, which outlines four common challenges to selling globally, and for retailers like PlanetShoes and Rickshaw Bagworks avoided them.

Want to Stand Out From the Competition? Learn More About O+F Advisor Category-Specific Editions  Jul 15, 2014 2:17 PM

Stand Out to Merchants and Shine Brighter than Your Competition   Category Exclusive Opportunity from O&F Advisor   Once a month your company can align itself with a category-specific themed edition of the O&F Advisor enewsletter—the source that Ecommerce and catalog Operations and Fulfillment professionals turn to for ideas and solutions. The themed O+F Advisor, with […]

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