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MCM OUTLOOK 2015: O+F

Download our 2015 MCM Outlook report on Operations & Fulfillment to help you evaluate, benchmark and plan your operations and fulfillment strategies.

OPERATIONS NEWSLETTER

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Operations & Fulfillment ARCHIVE

Amazon Ups Ante by Offering Free Same-Day Delivery  May 29, 2015 3:52 PM By Mike O'Brien

Not to be outdone by Walmart, Amazon announced it will make 1 million items available for free same-day shipping to Prime members in 14 metro markets.

HighJump Acquires Ecommerce Platform Nexternal  May 29, 2015 9:23 AM By MCM Staff

Supply chain management solutions provider HighJump acquired cloud-based ecommerce platform firm Nexternal; HighJump merged with competitor Acellos in 2014.

Merchants Adjusting to Change in DIM Weight Pricing  May 28, 2015 3:34 PM By Tim Parry

The decision by UPS and FedEx to expand DIM weight pricing in January 2015 to parcels under three cubic feet was one of biggest changes to hit retail shippers in years. Here’s how dimensional weight pricing has forced shippers to rethink their entire approach to packaging and shipping, as millions of items that had been billed based on weight alone are now subject to a calculation based on weight and package dimensions.

Michael Kors Breaking Ground on European Distribution Center  May 28, 2015 6:34 AM By Tim Parry

The construction of a new, state-of-the-art distribution center in Trade Port North in Venlo, Netherlands is an important and exciting step in the evolution of Michael Kors.

5 Things Online Sellers Need to Know About USPS Price Changes  May 26, 2015 3:09 PM By Amine Khechfe

Here are 5 things merchant sellers need to know about the USPS postal rate changes taking effect on May 31 for a variety of services.

Leveraging Ratings, Reviews to Improve the Customer Experience  May 26, 2015 2:16 PM By Daniela Forte

Ratings and reviews not only provide credibility for your business but make the purchase decision an easier one for your customer. See how you can properly leverage your ratings and reviews.

Bonobos on Creating a Great Customer Experience  May 26, 2015 10:31 AM By Mike O'Brien

Bonobos’s CMO talks to Multichannel Merchant about how the company creates an overall great experience for its customers.

Shoppers Choose Cost Over Delivery Speed on Cross-border Purchases  May 20, 2015 12:19 PM By Tim Parry

The survey found that 76% of Canadian consumers who made an online purchase from a U.S.-based retailer within the last six months, as well as 63% of U.S. online shoppers, identified shipping costs as very important; while 44% and 32%, respectively, said it was the single most important factor.

The Limited Introduces Reserve Online, Ready In-Store  May 20, 2015 12:11 PM By MCM Staff

The Limited is has launched Reserve Online, Ready In-Store to allow customers to shop TheLimited.com and place preferred items on hold for purchase and pick-up at their local store.

The High Cost of Back Orders  May 20, 2015 8:02 AM By Curt Barry

While you may decide not to take back orders because of cost and hassle, consider what goes into those costs and how many sales you’re leaving on the table.






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