StellaService finds returns processing times are shrinking, especially during the holidays, as more retailers make it a focus of the customer experience.
Is Amazon bailing on its plans for a New York City showroom? And can RadioShack be the answer to Amazon’s omnichannel plans? Stay tuned, or read on… Tim Parry explains.
You’ve barely put a bow on your peak shipping, but it’s time to assess your performance and start planning for peak season operations in 2015. What are your objectives for improvements? Here are eight steps to help you prioritize which changes happen this year, and which can be pushed into 2016 and beyond.
UPS has added nearly 220,000 square feet to its European logistics operations, driven by growing demand from retail and high-tech customers.
With ecommerce growing rapidly, what can merchants do to protect themselves and their business from fraud? In three words: Take It Seriously.
A listing of some recently announced distribution center and fulfillment center activity, including Radio Shack, Amazon, Under Armour, FedEx and Kmart.
For those retailers looking to grow rapidly in 2015, meeting and exceeding revenue goals should be a deliberate process. Here’s a guide to quickly analyzing and correcting issues related to logistics that can result in an improved operations experience.
Actions include a restructuring of merchandising and marketing functions at Macy’s and Bloomingdale’s consistent with the company’s omnichannel approach to retailing, as well as a series of adjustments to its field and store operations to increase productivity and efficiency.
With many consumers large and small finding that not everything Santa brought was exactly what they wanted, UPS said it expects to handle 4 million returns packages by the end of the first week in January, up 15% from 3.5 million in 2013. The company estimated this deluge of reverse logistics hit a peak of 800,000 packages on Jan. 6.
Fastlane International says that international parcel market are poised for some significant developments in 2015. See what these developments for the global market.
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