Operations Summit 2016

Subscribe


 

MCM OUTLOOK 2015: O+F

Download our 2015 MCM Outlook report on Operations & Fulfillment to help you evaluate, benchmark and plan your operations and fulfillment strategies.

OPERATIONS NEWSLETTER

The expert advice that Operations pros need to improve productivity, cost savings, and customer service.

SUBSCRIBE TO O+F ADVISOR NOW!

Operations & Fulfillment ARCHIVE

Free Trumps Speed for Holiday Shipping Policies  Nov 10, 2015 1:27 PM By MCM Staff

Free shipping is the top priority for shoppers when it comes to retail policies, with 72% of responding consumers planning to take full advantage, according to Deloitte’s 30th annual holiday survey of consumer spending intentions and trends.

Amazon Seen As Primed for Move into Logistics, Transportation  Nov 06, 2015 2:54 PM By Mike O'Brien

With Amazon reportedly looking to make its disruption move soon in the logistics game, what is their rationale, and how would it affect the major carriers?

U.S. Postal Service Projecting 10.5% Increase in Holiday Packages  Nov 05, 2015 1:45 PM By MCM Staff

The U.S. Postal Service expects to deliver about 600 million packages this holiday season, up 10.5% over 2014, while hiring 30,000 to meet the peak demand.

Sterling Partners Introduces new eBay Enterprise Company  Nov 03, 2015 2:58 PM By MCM Staff

The combined operations portions of eBay Enterprise and Innotrac will have more than 7,500 employees, operate 27 distribution centers and six customer service sites across North America and Europe.

Improving Your Project Management with the Right Software  Nov 03, 2015 11:16 AM By Curt Barry

Typical software tools today combine collaborative content tools and project management tools. Here’s why collaboration and project management is a “mind set”, and should not be an opinion to allow managers to work outside the system.

Delivery Confirmation Can Keep Customers from Disappearing  Nov 01, 2015 8:41 AM By Emma Stone

Confirmation of delivery not only builds consumer confidence and reduces queries to customer service, it can also provide a fantastic opportunity to encourage repeat orders and build a stronger relationship with your customer.

Week In Review: REI Says No to Black Friday  Oct 30, 2015 2:23 PM By MCM Staff

Instead of shopping on Black Friday, outdoor clothing and equipment retailer REI wants its customers to #OptOutside. Won’t REI lose a lot of money? Probably not, and here’s why. Also, here’s a look at the news, commentary and events that shaped the direct-to-customer world last week.

UPS Says Holiday Peak Volume Will Grow 10%  Oct 29, 2015 9:49 AM By Mike O'Brien

UPS expects holiday volume to grow 10%, as Q3 revenue dipped but profit grew through cost-cutting measures like expanded pickup locations, sort reductions.

Amazon Sued by Contractors Claiming They’re Employees  Oct 28, 2015 9:58 AM By Mike O'Brien

Joining the likes of Uber, Postmates and FedEx, Amazon is facing a lawsuit from contract delivery drivers who claim they should be classified as employees

How Is Dimensional Weight Pricing Being Addressed 9 Months Later?  Oct 27, 2015 2:56 PM By Mike O'Brien

Nine months into the new world of dimensional weight pricing for smaller parcels, what are merchant shippers doing to address the increased costs?






© 2016, Access Intelligence, LLC. All rights reserved.