MULTICHANNEL MERCHANT » OPERATIONS & FULFILLMENT
Overstock.com CEO Patrick M. Byrne made the announcement at the company’s annual partner conference.
Shipping costs are one of the largest bottom line expenses for direct-to-customer merchants. But how do you know when you should negotiate with your carrier for better terms and rates? Here’s advice from BuyAutoParts.com president and COO Matt Glauber.
Thanks to Amazon, same-day delivery is getting a lot of attention. But is it what ecommerce consumers really want? Find out in this infographic from eFulfillment Services.
On average, only every 12th greeting leads to a chat. However, there is a lot of room for improvement, as exemplified by some of the business using well-customized greetings.
Innotrac’s new facility is located in Romeoville, IL, a suburb of Chicago. The multi-client facility is 400,000 square feet in size, and will open early this summer.
We often talk about how best-in-class ecommerce solutions enable simple and intuitive shopping experiences across multiple touch points. But the truth is that the walls between channels are rapidly dissolving.
At last week’s Operations Summit in Indianapolis, a panel of operations directors shared their returns management experiences.
Missed Operations Summit 2014 last week? Don’t worry, we have you covered! Take a look back at our staff photos that we promise will make you want to join us next year!
Is Amazon getting geared up to grapple with grocers? During its first-quarter earnings call, the ecommerce behemoth said it is seeing early success with Prime Pantry, a new delivery service for its Prime members.
Alex and Ani, best known for its expandable charm bracelets and other jewelry pieces that promote positive energy, has quickly become a household name among young women. And its growth continues to move at a rapid pace.