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MULTICHANNEL MERCHANT » OPERATIONS & FULFILLMENT
Operations & FulfillmentNov 10, 2015 1:27 PM By MCM Staff
Free shipping is the top priority for shoppers when it comes to retail policies, with 72% of responding consumers planning to take full advantage, according to Deloitte’s 30th annual holiday survey of consumer spending intentions and trends.
Operations & FulfillmentNov 06, 2015 2:54 PM By Mike O'Brien
With Amazon reportedly looking to make its disruption move soon in the logistics game, what is their rationale, and how would it affect the major carriers?
Operations & FulfillmentNov 05, 2015 1:45 PM By MCM Staff
The U.S. Postal Service expects to deliver about 600 million packages this holiday season, up 10.5% over 2014, while hiring 30,000 to meet the peak demand.
Operations & FulfillmentNov 03, 2015 2:58 PM By MCM Staff
The combined operations portions of eBay Enterprise and Innotrac will have more than 7,500 employees, operate 27 distribution centers and six customer service sites across North America and Europe.
Operations & FulfillmentNov 03, 2015 11:16 AM By Curt Barry
Typical software tools today combine collaborative content tools and project management tools. Here’s why collaboration and project management is a “mind set”, and should not be an opinion to allow managers to work outside the system.
Operations & FulfillmentNov 01, 2015 8:41 AM By Emma Stone
Confirmation of delivery not only builds consumer confidence and reduces queries to customer service, it can also provide a fantastic opportunity to encourage repeat orders and build a stronger relationship with your customer.
Operations & FulfillmentOct 30, 2015 2:23 PM By MCM Staff
Instead of shopping on Black Friday, outdoor clothing and equipment retailer REI wants its customers to #OptOutside. Won’t REI lose a lot of money? Probably not, and here’s why. Also, here’s a look at the news, commentary and events that shaped the direct-to-customer world last week.
Operations & FulfillmentOct 29, 2015 9:49 AM By Mike O'Brien
UPS expects holiday volume to grow 10%, as Q3 revenue dipped but profit grew through cost-cutting measures like expanded pickup locations, sort reductions.
Operations & FulfillmentOct 28, 2015 9:58 AM By Mike O'Brien
Joining the likes of Uber, Postmates and FedEx, Amazon is facing a lawsuit from contract delivery drivers who claim they should be classified as employees
Operations & FulfillmentOct 27, 2015 2:56 PM By Mike O'Brien
Nine months into the new world of dimensional weight pricing for smaller parcels, what are merchant shippers doing to address the increased costs?