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MULTICHANNEL MERCHANT » OPERATIONS & FULFILLMENT
Missing any customer contact, or responding too slowly, often results in lost sales and revenues. Here’s how omnichannel merchants can better manage inbound customer requests from multiple engagement channels.
UPS plans to spend $175 million to increase holiday shipping capacity, including adding 50 new hub sorts and going from limited to full operations on Black Friday.
UPS’ decision to invest $1B in Euro operations was based on Germany’s surging economy, growth in healthcare spending and competitors’ logistical build-out.
As operations and fulfillment technology continues to evolve, merchants face a decision of implementing a warehouse management system (WMS), a warehouse control system (WCS) or both.
Multichannel Merchant contributor Curt Barry offers some best practices to optimize your warehouse efficiency.
In the never-ending decision over build vs. buy when it comes to software applications, a growing group of pure-play ecommerce providers is opting to develop their own homegrown warehouse management system (WMS), opting for the flexibility on upgrades and functionality over the comfort of relying on a vendor.
As distribution center operations continually look to streamline operations and gain efficiencies, a labor management system inevitably becomes part of the conversation. So the question becomes: when does investment in an LMS make sense for my operations? And what are the main criteria to consider in making this important decision?
How are you handling retail inventory management? Your answer to this critical question can lead to increases in your top and bottom line – or added costs if your inventory is bloated, hard to access or poorly allocated.
ProShip, Inc., a provider of multi-carrier shipping software and distribution systems, was recently the first company to become certified as a DHL Global Mail International Solution provider. Here’s what the partnership means for ProShip’s global customers.
In order to focus completely on its ecommerce Speed Commerce has completed the sale of its legacy distribution business segment to WYNIT Distribution, LLC.