O+F OUTLOOK REPORT

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MCM Outlook: 2013 Report: Operations & Fulfillment
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Operations & Fulfillment ARCHIVE

4 Tips for Selecting a Fulfillment Partner  Apr 15, 2014 2:46 PM By MCM Staff

The wrong partner can negatively affect your business to its core. But the right partner can take your business to new heights you otherwise would not be able to reach.

Why Your Returns Process Matters  Apr 11, 2014 9:43 AM By Erin Lynch

Like it or not, returns happen; an unsatisfactory returns protocol will affect your bottom line and customer satisfaction. However, the returns headache can be avoided for both the merchant and the consumer, just as long as the right steps are taken. In this executive summary from Multichannel Merchant, you will learn: How to develop a […]

Taking Advantage of Back in Stock Alerts  Apr 08, 2014 5:28 PM By Ross Kramer

Out of stock items can be a real headache for retailers. A back in stock alerts solution can not only save the sale but provide a perfect opportunity to engage with the customer and even generate additional revenue.

Operations Summit Preview: Characteristics of Successful Start-ups  Apr 08, 2014 7:43 AM By Tim Parry

How can you set up your operation for success? Whether you use a third party or manage you own fulfillment operation, this session is a must.

Is the Amazon Effect Overrated?  Apr 08, 2014 7:11 AM By Tim Parry

If Amazon is, indeed, taking over the ecommerce world, then operations and fulfillment professionals are the last to know. Here’s a snapshot of the MCM Outlook 2014 report on operations and fulfillment.

How to Move Outdated Inventory  Apr 08, 2014 6:47 AM By Maria Haggerty

In a hyper-competitive retail environment, moving outdated inventory requires a calculated approach to maximize profits and space. Here are a few ways you can quickly do that.

LIDS Sports Group Adds Omnichannel Fulfillment  Apr 06, 2014 8:11 AM By Tim Parry

Hat World, Inc. has commissioned Swisslog to install a state-of-the-art Omni-channel order fulfillment and storage system, at its central distribution center in Indianapolis.

8 Steps for Selecting a 3PF Partner  Apr 03, 2014 4:54 PM By Curt Barry

Over this past year we have seen a variety of different sized merchants choose to use third-party fulfillment (3PF) partners to handle their pick, pack and ship operations. Here are the eight steps you need to take when you select a 3PF partner.

Metrics that Matter in the Contact Center  Apr 01, 2014 7:39 AM By Tim Parry

The consumer landscape has changed and not only do consumers expect a quick response, but also a thoughtful and informative dialogue. Here’s a snapshot look at Multichannel Merchant’s MCM Outlook 2014 survey results.

eBay Enterprise Expands Operations in Canada  Apr 01, 2014 6:40 AM By Tim Parry

The new 150,000 square foot facility will support client growth, including The Children’s Place, which recently signed a new multiyear agreement with eBay Enterprise.






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