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MULTICHANNEL MERCHANT » OPERATIONS & FULFILLMENT
Operations & FulfillmentJun 18, 2015 10:15 AM By Mike O'Brien
DSW is expanding its omnichannel capabilities and looking to build on its 2014 cross-channel results, a year after merging store and .com operations.
Operations & FulfillmentJun 17, 2015 3:33 PM By John Haber
Players from Amazon to Postmates, Instacart and Uber, even the USPS are chasing a piece of the same-day delivery action. For retailers thinking about it, here are a few questions to consider.
Operations & FulfillmentJun 17, 2015 12:08 PM By Mike O'Brien
While the extent of consumer demand for same-day delivery remains an open question, activity and investment around it remains red hot.
Operations & FulfillmentJun 17, 2015 9:04 AM By MCM Staff
Toys R Us, Inc. has announced the completion of its new distribution center in Saint-Fargeau-Ponthierry, France to support the company’s rapidly expanding e-commerce business throughout the country and in select sections of Europe.
Operations & FulfillmentJun 16, 2015 12:26 PM By Mike O'Brien
Data-driven, real-time marketing is a thing of beauty for retailers – but sometimes the technology can be too smart for its own good, as happened to Sears.
Operations & FulfillmentJun 15, 2015 5:04 PM By Mike O'Brien
Amazon has quietly begun expanding its estimated 20 million Prime eligible listings by adding items that ship directly from merchants.
Operations & FulfillmentJun 11, 2015 10:58 AM By Maria Haggerty
Instead of panicking, retailers can embrace dimensional weight pricing as motivation to upgrade operations, making them more efficient and eco-friendly.
Operations & FulfillmentJun 10, 2015 2:35 PM By Rob Howard
There are resources and technology that let any business compete with Amazon’s same-day delivery program. The first step, though, is a change in thinking.
Operations & FulfillmentJun 10, 2015 6:40 AM By Jerry Jao
Walmart’s ShippingPass will offer unlimited three-day delivery of eligible items purchased on Walmart’s website. Google’s buy button follows in the footsteps of Facebook and Twitter, which have both added similar functionality to enable purchases without navigating to a third-party site. Here’s how both Walmart and Google will put pressure on Amazon.
Operations & FulfillmentJun 10, 2015 6:16 AM By Ahmed Naiem
Shipping matters big time to online consumers. And it matters even more to cross-border customers, because, most likely, shipping cost is a higher percentage of product cost for them than for domestic shoppers. For those that can provide superior customer experiences in this area, however, shipping and delivery can be a key differentiator.