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Your order fulfillment operations are as critical a piece of the customer experience as your front-end activities. The accuracy, appearance, and delivery time of your shipments will ultimately affect customers
Pick-to-voice technology has received a fair amount of press in recent years, but it doesn
We all know the drill. An order comes in, and the picker has to wade through sheets of labels to know what to pick. It takes time, and he also has to report that it’s complete. But there’s another way. The worker gets the order through a headset. When he’s finished, he says
As the holidays approach and people turn their minds to gift buying, distribution centers plan to see business surges. This time of year makes you focus on the need to have your process in line so that temporary employees can get up to speed as quickly as possible. Since order picking in most facilities is where all the action is, it seems appropriate to spend some time in this area–where usually the greatest opportunities for improvement can be found.
Sales were booming at Evergreen Enterprises. So the firm expanded into a 500,000 sq. ft. warehouse to handle the volume. That’s where the trouble started.
The vertical lift module (VLM) was introduced into the material handling industry more than 20 years ago. In that time, we
Just as in a diner, order-fill inaccuracies in a distribution center can disappoint or infuriate the customer. What
Portable terminals and scanners have been used in the warehouse in some form since the 1970s. Each year we see improvements in the technology in the areas of size, performance, and battery life. Radio-frequency (RF) technology has finally matured to the point where it is both economical and highly reliable. And now, in addition to terminals and scanners, voice technology has come into the mainstream. Let
Most companies understand the importance of following best practices but many don’t know exactly what those practices are. That’s where Kate Vitasek,
by Curt Barry
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