While online retail has seen rapid growth, an overwhelming majority of U.S. retail sales take place offline (92%) according to Forrester Research. A survey done by Ripen eCommerce took a look at why consumers would most likely make the purchase in-store vs. online.
As retailers continue to battle Amazon’s quick and cheap approach, omnichannel strategy is becoming an increasingly important weapon in their arsenal.
Endicia CEO Amine Khechfé shares some more best practices for making returns of items purchased online easier for consumers.
Since it began working with NetSuite, Jimmy Jazz has averaged 87% annual ecommerce growth over the past four years.
GoECart has partnered with Bongo International to make global ecommerce easier and quicker for GoECart customers.
Endicia’s first-of-its-kind “pay-on-use” returns system allows online retailers to send non-prepaid USPS return labels, so postage is only deducted if the returned item hits the mail stream.
Shoe Carnival said its transition from 3PL to ship-from-store is foundational in terms of its overall omnichannel strategy.
Genesco said it plans to implement several aspects of its omnichannel strategy later this year, seeing it as a significant growth area.
If you’re selling on the Amazon marketplace you need to know what can get you kicked off – and how to get back on if Amazon takes action against you.
At last week’s Operations Summit in Indianapolis, a panel of operations directors shared their returns management experiences.