Returns ARCHIVE

Why Customers Still Shop Offline  Aug 27, 2014 4:01 PM By Daniela Forte

While online retail has seen rapid growth, an overwhelming majority of U.S. retail sales take place offline (92%) according to Forrester Research. A survey done by Ripen eCommerce took a look at why consumers would most likely make the purchase in-store vs. online.

Merchants Refine Omnichannel Strategy as Demand Grows  Aug 26, 2014 12:16 PM By Mike O'Brien

As retailers continue to battle Amazon’s quick and cheap approach, omnichannel strategy is becoming an increasingly important weapon in their arsenal.

Return to Sender: Making Package Returns Easy, Part II  Jul 22, 2014 11:59 AM By Amine Khechfe

Endicia CEO Amine Khechfé shares some more best practices for making returns of items purchased online easier for consumers.

Jimmy Jazz Sees Successful Ecommerce Growth  Jun 20, 2014 1:41 PM By Daniela Forte

Since it began working with NetSuite, Jimmy Jazz has averaged 87% annual ecommerce growth over the past four years.

GoECart, Bongo International Partner on Global Ecommerce Offering  Jun 19, 2014 12:15 PM By Mike O'Brien

GoECart has partnered with Bongo International to make global ecommerce easier and quicker for GoECart customers.

Endicia Introduces First Pay-On-Use Capability for USPS Return Labels  Jun 13, 2014 6:09 PM By Mike O'Brien

Endicia’s first-of-its-kind “pay-on-use” returns system allows online retailers to send non-prepaid USPS return labels, so postage is only deducted if the returned item hits the mail stream.

Shoe Carnival to Roll out Ship-From-Store  Jun 04, 2014 3:52 PM By Mike O'Brien

Shoe Carnival said its transition from 3PL to ship-from-store is foundational in terms of its overall omnichannel strategy.

Genesco Focusing on Omnichannel Rollouts, Growth  Jun 02, 2014 5:10 PM By Mike O'Brien

Genesco said it plans to implement several aspects of its omnichannel strategy later this year, seeing it as a significant growth area.

How to Not Get Kicked Off Amazon Marketplace (And Get Reinstated If You Are)  May 30, 2014 3:03 PM By Mike O'Brien

If you’re selling on the Amazon marketplace you need to know what can get you kicked off – and how to get back on if Amazon takes action against you.

Returns Power Panel Weighs In On Best Practices  Apr 30, 2014 9:53 AM By Ellen Shannon

At last week’s Operations Summit in Indianapolis, a panel of operations directors shared their returns management experiences.






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