ReturnsFeb 04, 2016 9:23 AM By Mike O'Brien
Newgistics discusses increased omnichannel returns during the recent holiday season, and best practices in returns that can help drive sales and profit.
ReturnsJan 27, 2016 5:52 PM By Tobin Moore
While the flood of returned holiday orders cause reverse logistics headaches for retailers, technology has answers to address the problem. Find out how.
ReturnsDec 16, 2015 3:16 PM By Karthik Marudur
If you’re an omnichannel retailer, here’s how you can eliminate hurdles during pre-purchase, purchase and post-purchase phases to delight your customers.
ReturnsDec 16, 2015 9:42 AM By Will O'Shea
Having products damaged in transit can’t be avoided entirely, but it can certainly be reduced. In the second and final installment, learn some valuable tips that will lessen the potential of shipping damage, improve customer satisfaction and limit unnecessary product returns.
ReturnsDec 10, 2015 2:39 PM By MCM Staff
Why wait until December 26? Throw the doors open on Christmas for returns and sales appears to be the message to retailers, particularly from millennials.
ReturnsNov 24, 2015 9:13 AM By MCM Staff
A StellaService report finds merchants are not using all the revenue generation and customer experience benefits they can drive with their returns process.
ReturnsNov 19, 2015 10:17 AM By Curt Barry
A closer working relationship between between retail operations and merchandising goes a long way toward efficiency gains and business improvements.
ReturnsNov 12, 2015 2:45 PM By Tim Parry
Most retailers are not well prepared to handle several shipping issues this holiday season, according to a new survey from shipping and fulfillment software company Temando.
ReturnsOct 16, 2015 11:38 AM By Daniela Forte
This infographic by Shorr Packaging Corp, shows how an increase in online shopping means more processing returns for ecommerce retailers.
ReturnsOct 14, 2015 9:52 AM By Mike O'Brien
Given growing customer expectations, more retailers are investing in new omnichannel capabilities, but room for improvement remains, a new report found.