ReturnsMar 15, 2016 11:17 AM By Mike O'Brien
Companies are grappling with higher ecommerce return rates, and how to address reverse logistics as well as capturing the maximum value of inbound goods. Find out the results of the MCM Outlook Survey on ecommerce returns, and what can be done to keep the growing rates in check.
ReturnsFeb 16, 2016 4:29 PM By Mike O'Brien
What were some of the major themes in handling holiday 2015 returns?
Patrick Allard, VIce President of Sales and Business Development for Newgistics, recently spoke with Multichannel Merchant Senior Editor Mike O’Brien on what his company observed from working with its 450+ retail customers, including the growth in ecommerce returns processing and the impact of trends like free returns and other perks offered by retailers.
ReturnsFeb 04, 2016 9:23 AM By Mike O'Brien
Newgistics discusses increased omnichannel returns during the recent holiday season, and best practices in returns that can help drive sales and profit.
ReturnsJan 27, 2016 5:52 PM By Tobin Moore
While the flood of returned holiday orders cause reverse logistics headaches for retailers, technology has answers to address the problem. Find out how.
ReturnsDec 16, 2015 3:16 PM By Karthik Marudur
If you’re an omnichannel retailer, here’s how you can eliminate hurdles during pre-purchase, purchase and post-purchase phases to delight your customers.
ReturnsDec 16, 2015 9:42 AM By Will O'Shea
Having products damaged in transit can’t be avoided entirely, but it can certainly be reduced. In the second and final installment, learn some valuable tips that will lessen the potential of shipping damage, improve customer satisfaction and limit unnecessary product returns.
ReturnsDec 10, 2015 2:39 PM By MCM Staff
Why wait until December 26? Throw the doors open on Christmas for returns and sales appears to be the message to retailers, particularly from millennials.
ReturnsNov 24, 2015 9:13 AM By MCM Staff
A StellaService report finds merchants are not using all the revenue generation and customer experience benefits they can drive with their returns process.
ReturnsNov 19, 2015 10:17 AM By Curt Barry
A closer working relationship between between retail operations and merchandising goes a long way toward efficiency gains and business improvements.
ReturnsNov 12, 2015 2:45 PM By Tim Parry
Most retailers are not well prepared to handle several shipping issues this holiday season, according to a new survey from shipping and fulfillment software company Temando.
by Jamin Dick
Posted 1 day ago
by Curt Barry
Posted 6 days ago