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ReturnsAug 27, 2014 4:01 PM By Daniela Forte
While online retail has seen rapid growth, an overwhelming majority of U.S. retail sales take place offline (92%) according to Forrester Research. A survey done by Ripen eCommerce took a look at why consumers would most likely make the purchase in-store vs. online.
ReturnsAug 26, 2014 12:16 PM By Mike O'Brien
As retailers continue to battle Amazon’s quick and cheap approach, omnichannel strategy is becoming an increasingly important weapon in their arsenal.
ReturnsJul 22, 2014 11:59 AM By Amine Khechfe
Endicia CEO Amine Khechfé shares some more best practices for making returns of items purchased online easier for consumers.
ReturnsJun 20, 2014 1:41 PM By Daniela Forte
Since it began working with NetSuite, Jimmy Jazz has averaged 87% annual ecommerce growth over the past four years.
ReturnsJun 19, 2014 12:15 PM By Mike O'Brien
GoECart has partnered with Bongo International to make global ecommerce easier and quicker for GoECart customers.
ReturnsJun 13, 2014 6:09 PM By Mike O'Brien
Endicia’s first-of-its-kind “pay-on-use” returns system allows online retailers to send non-prepaid USPS return labels, so postage is only deducted if the returned item hits the mail stream.
ReturnsJun 04, 2014 3:52 PM By Mike O'Brien
Shoe Carnival said its transition from 3PL to ship-from-store is foundational in terms of its overall omnichannel strategy.
ReturnsJun 02, 2014 5:10 PM By Mike O'Brien
Genesco said it plans to implement several aspects of its omnichannel strategy later this year, seeing it as a significant growth area.
ReturnsMay 30, 2014 3:03 PM By Mike O'Brien
If you’re selling on the Amazon marketplace you need to know what can get you kicked off – and how to get back on if Amazon takes action against you.
ReturnsApr 30, 2014 9:53 AM By Ellen Shannon
At last week’s Operations Summit in Indianapolis, a panel of operations directors shared their returns management experiences.