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ReturnsSep 22, 2015 9:26 AM By Mike O'Brien
We’re looking for a few good 3PLs! Tell us why you excel at third-party logistics, and we’ll add you to Multichannel Merchant’s Top 3PLs 2016 list.
ReturnsJul 23, 2015 2:07 PM By Mike O'Brien
Brazil represents a complex but lucrative market for cross-border ecommerce, one that Alibaba’s AliExpress discount marketplace has learned to crack.
ReturnsJul 06, 2015 5:07 PM By Peter Zaballos
Rising customer expectations continue to fuel omnichannel growth. No matter where you are in your omnichannel journey, here are 3 ways to advance it.
ReturnsMay 13, 2015 9:43 AM By Mike O'Brien
Angela Goldstein, senior manager of operations for Bonobos, talks about how the company delivers a great returns experience for its customers.
ReturnsApr 07, 2015 12:28 PM By Mike O'Brien
How do you make your returns process easy and painless for direct-to-customer orders? We asked this question to three direct-to-customer retail executives who will be speaking at Operations Summit 2015, which will be held April 14-16 in Louisville, KY.
ReturnsMar 04, 2015 3:23 PM By Curt Barry
What’s the actual cost of a fulfillment error to your business? Could it be a lost customer? Increase your focus on improving the error reduction process.
ReturnsFeb 11, 2015 3:03 PM By Amine Khechfe
Four shipping predictions that ecommerce business owners need to know in orders to stay competitive in 2015.
ReturnsFeb 05, 2015 3:06 PM By Zeke Hamdani
Returns processing is an extremely important part of the customer experience and the overall omnichannel shopping journey, yet it is often glossed over.
ReturnsJan 27, 2015 8:52 AM By Mike O'Brien
While overall return rates are not increasing dramatically, they are on the rise, forcing ecommerce merchants to optimize their supply chain squeeze as much value as they can out of returned merchandise.
ReturnsJan 26, 2015 5:08 PM By Mike O'Brien
StellaService finds returns processing times are shrinking, especially during the holidays, as more retailers make it a focus of the customer experience.
by Curt Barry
Posted 15 hours ago
by Mike O'Brien
Posted 3 days ago