ReturnsSep 30, 2014 8:15 AM By Mike O'Brien
To take advantage of the new return/exchange service, customers can visit sears.com, click on the customer service link, choose “returns and exchanges” and follow the prompts to identify the item. For an exchange, they select a new item and get an email confirmation when the replacement is ready for pickup.
Once at the store, they park in a designated In-Vehicle Pickup spot, and notify the store of their arrival via the app. A timer will start on the phone, and a Sears associate will arrive within five minutes and complete the return or exchange.
ReturnsSep 24, 2014 9:04 AM By Amine Khechfe
Your small business can perform like an omnichannel powerhouse if you simply adhere to the following tips and tools.
ReturnsSep 23, 2014 10:51 AM By Michael Lamia
Retailers face many unique challenges when selling online to international markets. For example, U.S. merchants need to know what imports are prohibited; when to apply import duties, taxes and tariffs; and how to comply with country-specific forms, country-specific product coding, and local shipping rules.
ReturnsSep 11, 2014 10:30 AM By Mike O'Brien
Consumers in the UK market respond well when credit for returns is applied faster, attendees were told at Multichannel Merchant’s Growing Global conference.
ReturnsAug 27, 2014 4:01 PM By Daniela Forte
While online retail has seen rapid growth, an overwhelming majority of U.S. retail sales take place offline (92%) according to Forrester Research. A survey done by Ripen eCommerce took a look at why consumers would most likely make the purchase in-store vs. online.
ReturnsAug 26, 2014 12:16 PM By Mike O'Brien
As retailers continue to battle Amazon’s quick and cheap approach, omnichannel strategy is becoming an increasingly important weapon in their arsenal.
ReturnsJul 22, 2014 11:59 AM By Amine Khechfe
Endicia CEO Amine Khechfé shares some more best practices for making returns of items purchased online easier for consumers.
ReturnsJun 20, 2014 1:41 PM By Daniela Forte
Since it began working with NetSuite, Jimmy Jazz has averaged 87% annual ecommerce growth over the past four years.
ReturnsJun 19, 2014 12:15 PM By Mike O'Brien
GoECart has partnered with Bongo International to make global ecommerce easier and quicker for GoECart customers.
ReturnsJun 13, 2014 6:09 PM By Mike O'Brien
Endicia’s first-of-its-kind “pay-on-use” returns system allows online retailers to send non-prepaid USPS return labels, so postage is only deducted if the returned item hits the mail stream.
Posted 1 day ago
Posted 5 days ago