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ReturnsSep 12, 2009 2:11 AM By Jim Tierney
FedEx SmartPost Returns Service uses the Postal Service’s Parcel Return Service. Participating retailers will include a prepaid label in the original shipment along with return instructions.
ReturnsDec 12, 2007 8:14 PM By MCM staff
It will surprise no one that customers prefer to shop at merchants that make it easy to return goods. But a recent survey from returns management systems provider Newgistics backs this up.
ReturnsOct 24, 2007 9:10 PM By MCM staff
Nobody likes returns, but U.K. online retailers seem to be making it hard to return unwanted goods, according to a study by U.K.-based e-commerce solutions provider Snow Valley. 26% of the retailers assessed in the report enclosed no returns …
ReturnsOct 10, 2007 9:25 PM By MCM staff
Whether a returned item was the wrong size or was defective, you need a set of procedures for handling the product once it arrives in your warehouse. Fulfillment pro Curt Barry has a simple 10-step reverse logistics strategy. These tips can help you refurbish returns and get them back on the shelf for sale.
ReturnsJun 01, 2007 9:30 PM By Sherry Chiger
More than 75% of all returned products are not defective, according to Gailen Vick, founder/president of the Reverse Logistics Association. Instead the primary cause of returns is
ReturnsMay 01, 2007 8:54 PM By Sherry Chiger
ReturnsApr 18, 2007 7:38 PM By Linda Shea
Based on Opinion Research Corp.
ReturnsFeb 01, 2007 10:30 PM By MCM staff
This is another installment in our continuing series spotlighting speakers at the upcoming 17th National Conference on Operations & Fulfillment (NCOF),
ReturnsJan 01, 2007 10:30 PM By MCM staff
As director of distribution, Ken McKinney is responsible for all distribution, fulfillment, and transportation functions for Philadelphia-based Urban
ReturnsNov 15, 2006 7:54 PM By Will Taylor
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