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ReturnsApr 18, 2007 7:38 PM By Linda Shea
Based on Opinion Research Corp.
ReturnsFeb 01, 2007 10:30 PM By MCM staff
This is another installment in our continuing series spotlighting speakers at the upcoming 17th National Conference on Operations & Fulfillment (NCOF),
ReturnsJan 01, 2007 10:30 PM By MCM staff
As director of distribution, Ken McKinney is responsible for all distribution, fulfillment, and transportation functions for Philadelphia-based Urban
ReturnsNov 15, 2006 7:54 PM By Will Taylor
ReturnsFeb 01, 2006 10:30 PM By Tim Parry
Consumers are not only getting comfortable with the task of e-tailing, they are happier and more willing to return items purchased online, according to
ReturnsJan 11, 2006 8:15 PM By Tim Parry
Online retailers need to view returns as a key component of consumer marketing rather than as an annoying disturbance in the supply chain.
ReturnsJan 05, 2006 2:43 AM By Debra Ellis
Everyone knows that a positive shopping experience increases the likelihood that a customer will purchase again. Returns processing is a customer contact point and as such can provide you with a competitive edge, so long as you handle it properly. That
ReturnsMay 01, 2005 9:30 PM By Margery Weinstein
Catalogers know that a customer making a return isn’t happy with the product. But if you can quickly and efficiently process the return, you may be able
ReturnsApr 20, 2005 8:39 PM By Margery Weinstein
All catalogers would like to reduce their return rates, but Richmond, VA-based children’s apparel cataloger Children’s Wear Digest tries to head off the likelihood of returns even before shipping the merchandise to customers.
ReturnsAug 15, 2004 9:30 PM By Margery Weinstein
For catalogers, returns are a fact of life. According to Richmond, VA-based operations consultancy F. Curtis Barry & Co., typical return rates range from
Posted 16 hours ago
by David Fowler
Posted 23 hours ago