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Returns ARCHIVE

Returns Engagement  May 01, 2005 9:30 PM By Margery Weinstein

Catalogers know that a customer making a return isn’t happy with the product. But if you can quickly and efficiently process the return, you may be able

CWD Finds Fitting Way to Reduce Returns  Apr 20, 2005 8:39 PM By Margery Weinstein

All catalogers would like to reduce their return rates, but Richmond, VA-based children’s apparel cataloger Children’s Wear Digest tries to head off the likelihood of returns even before shipping the merchandise to customers.

Cultivating Happier Returns  Aug 15, 2004 9:30 PM By Margery Weinstein

For catalogers, returns are a fact of life. According to Richmond, VA-based operations consultancy F. Curtis Barry & Co., typical return rates range from

A Proper Handle on Returns  Jun 01, 2004 9:30 PM By Margery Weinstein

Delray Beach, FL-based women’s apparel cataloger Boston Proper two years ago developed a software system to help with its biggest inventory management

Easy Returns Draw Repeat Sales  Dec 17, 2003 10:30 PM By MCM staff

Retailers

A Booth’s-Eye View of NCOF  Aug 01, 2003 9:30 PM By Jeff Kline

THIS PAST APRIL 13-16 I attended the 2003 National Conference on Operations and Fulfillment (NCOF) at Walt Disney World’s Dolphin Resort. Mickey Mouse

Live from NCOF: Neiman Marcus Cuts Returns Costs With Service SmartLabel  Apr 14, 2003 9:30 PM By Mark Del Franco

Dallas based cataloger/retailer Neiman Marcus, which also mails the Horchow and Chef’s Catalog titles, has reduced its returns processing costs since

A Users’ Guide to Warehousing  Apr 01, 2003 10:30 PM By Bill Kuipers

EVERY JANUARY AND FEBRUARY, I have the privilege of conducting the Annual Warehousing Forum with several dozen distribution and operations professionals

Stately Pleasure Domes  Dec 01, 2002 10:30 PM By Rama Ramaswami

Not too long ago, if you had a kiosk, it was probably a dusty old cardboard box lurking in a dark corner of your store (a far cry from what the word signified

Up Front  Dec 01, 2001 10:30 PM By Jeff Kline

I have managed many catalog fulfillment centers and toured many other facilities in my 25 years of experience. If you want to evaluate an operation quickly,






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