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Returns ARCHIVE

A Users’ Guide to Warehousing  Apr 01, 2003 10:30 PM By Bill Kuipers

EVERY JANUARY AND FEBRUARY, I have the privilege of conducting the Annual Warehousing Forum with several dozen distribution and operations professionals

Stately Pleasure Domes  Dec 01, 2002 10:30 PM By Rama Ramaswami

Not too long ago, if you had a kiosk, it was probably a dusty old cardboard box lurking in a dark corner of your store (a far cry from what the word signified

Up Front  Dec 01, 2001 10:30 PM By Jeff Kline

I have managed many catalog fulfillment centers and toured many other facilities in my 25 years of experience. If you want to evaluate an operation quickly,

Reverse Gear  Dec 01, 2001 10:30 PM By Lew Waddey

A company may outsource all or a portion of its operations. Typically, a firm that chooses to outsource the fulfillment portion of its business does so

It’s in There  Nov 01, 2001 10:30 PM By Ernie Schell

Dream on, about the warehouse infrastructure that you’d love to have but can’t afford, about the new systems that you’ve been told will save you money

Not Many Returns  Mar 01, 2001 10:30 PM By Paul Miller

After a decent holiday season, most catalogers say that their post-holiday return rates are the same as or slightly below the previous year’s. But not

MANY (unhappy) RETURNS  Mar 01, 2001 10:30 PM By MCM staff

Ever think trying to return something to an online retailer is just not worth the trouble? You’re not alone. In a recent survey by PricewaterhouseCoopers,

HAPPY RETURNS  Nov 01, 2000 10:30 PM By Curt Barry

How to reduce customer returns – and their costs The rapid rise of e-commerce has led to an increase in the rate of returns, or so say some industry observers.

Nothing but a Hound Dog  Nov 01, 2000 10:30 PM By MCM staff

Good sales cover a world of evils. How many times have I repeated this truism while returning to my rental car after having visited one of many hot dot-coms

RETURN RATES: Good news about returns  Mar 01, 2000 10:30 PM By Mark Del Franco

Improved packing and quality control pay off for a number of mailersIt looks like mailers had a double dose of good cheer from holiday ’99. On top of






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