The Future of Flats and FSS

May 10, 2013 6:09 PM  By

Megan Brennan, Chief Operating Officer for the U.S. Postal Service came to speak at the American Cataloger Mailer Association’s National Catalog Forum in Washington D.C. on May 8. Her presentation provided an extensive amount of information about the future of standard flats and the FSS.

I picked up some points during her hour-long presenation about the future of standard flats and its impact on the USPS.   According to her presentation,  from fiscal year 2007 through fiscal year 2012 a 35.3% decline in flat volume.

The USPS’ continuous efficiency improvement saw career employees reduced by 24% during the last six fiscal years without layoffs.  There were $15 billion of annualized savings with work hours reduced by 23%.

Network rationalization includes implementing an efficient and affordable network along with supporting infrastructure that corresponds with reduced volume of mail by adjusting workforce, disposing facilities, vehicles and equipment to support reduction in network infrastructure.

The USPS’ four pillars of retail success strategy includes improving experience in high-traffic outlets, significantly expanding retail partnerships,  match costs to volume in low traffic outlets,  and growing the digital access, according to Brennan’s presentation.

Post Office plans has modified window hours, maintaining zip codes, lobby and P.O box access and  retaining community identity.

Delivery optimization in 2013 involves the transformation the infrastructure with delivery unity consolidations, city routes reduced, efficient mode of delivery. The USPS plans to generate revenue and reduce expenses by selling owned buildings, terminate leases, eliminate operating costs, according to her presentation.

They plan to reduce facility inventory in square footage to reduce operating costs, 3.3 million square-feet of a facility.  Space was reduced in fiscal year 2012 resulted in $228 in additional revenue.

The advantages of a transformed infrastructure includes fewere facilities, maximized transportation, right-sized work force. The operating costs of the USPS, according to the presentation is 32% in delivery – the largest cost center.  Mail processing is 18%.

The implementation of technology is transforming the future of USPS with the use of Auto Package Process System(APPS) and Flat Sequence System (FSS).

According to Brennan’s presentation, the use of APPS enhances recognition and visability capabilities, it reduces bundle breakage and moving mail from non-automated facilities.

The FSS is an element of the automation platform responsible for driving success in reducing delivery infrastructure and costs.  The implementation of the FSS would result in cost reductions in delivery routes and delivery unit consolidation and career office time.

It would also have significant reductions, according to Brennan’s presentation in required facility space.  According to Brennan’s presentation, there would be significant savings with the FSS implementation.

Savings in 2,400 zones running on FSS daily, 38K city carriers receiving sequenced flats, 4,359 city routes eliminated, an annual reduction of 10 million in-office sequenced flats and annual reduction of over 1 million in-office hours.



  • Ted4591

    They should make her carry one of those routes for a year or two.

    • plant boy

      She could use the exercise too ! Lol !

    • Tony

      Actually she was a mail carrier in Lancaster, Pa… She got hurt on the job and then became a 204b and then Donahoe became Postmaster in Lancaster. She became a boss and then Donahoe took her under his wing. Now she’s number 3 in charge. How’s that make ya feel with just a high school diploma.. She’s WORTHLESS!!!!!

      • Davis Abby

        Sounds like the usual qualification to move up!

        • Michael Kusmirek

          That’s how we do things in the PO

      • Ted4591

        Must have a good set of knee pads.

  • Davis Abby

    And how much ADDED office time when there’s a coverage in an FSS office that requires the genius procedure of merging your mail? Two coverages? Three? And since a coverage is almost a daily occurance, how much is FSS really “saving” the USPS? Any saving presented by FSS are a lie! Just ask the OIG!

  • RB

    Funny just months ago the PO admitted FSS was costing more to deliver the mail. Yes they have eliminated routes but added OT to remaining routes for increased street time so where did she come from another universe to spill this BS

  • Guest

    most days we get bypass that machine doesnt run. Our cases were shrunk and they will not fit. I thought FSS stood for flat shredding machine

  • mike

    Just remember, there’s a VP of something laying on a tropical beach sipping mai-tais laughing all the way to the bank how he suckered the USPS into buying those awful FSS money suckers

  • Wolfie52

    How come the OIG concluded that FSS actually COST MORE MONEY overall?

  • bob powe

    In the interest of fairness and accuracy…

    Brennan is a graduate of Immaculata College in Pennsylvania. She is a Sloan Fellow and holds a Master of Business Administration degree from the Massachusetts Institute of Technology.

    • bob powe

      Just sayin’…

      • Davis Abby

        Then why is she working here? Isn’t it so much better to be in the “private sector”? Maybe you have the wrong Brennan. Although its not uncommon to find people with Masters or phd degrees who don’t know shit!

    • Heinz Hochrein

      So what , just another lying , numbers manipulating piece of crap.

    • Nelson Ortiz

      Those postal mbas from MIT are probably the diploma mill variety. There’s no way that all these postal bosses spent time on campus.

    • Frank

      Wow they must let idiots graduate from MIT these days

  • Coleman McDonough

    Everyone lies,it has always been that way on this job,they need a top down reduction,but it will never happen

    • Michael Kusmirek

      true they lie first then deny later

  • ready-2-go

    Next step, buyout for city carriers. Save TONS of $$$

  • chrisi

    Also the comments on reducing square footage. How can they say this when they expand the gaining facilities to accommodate the mail.

  • David Abbey

    I have had no problem with the FSS. the route I deliver gets apex 2-4 trays per day and is in order close to 100%. I will admit that there are some flats that are damaged by the FSS machine. When at all possible I don’t touch the FSS mail until I’m in the street, same as with DPS letter mail. My third bundle is whatever mail I cased which includes full coverage mailings. I have a walking route which only allows a maximum of 3 bundles. Why do people hate FSS? I think it works well overall.

  • sue

    the fss is a joke. we got rid of it in south florida.

  • Joe W

    Obama announced the nomination of D. Michael Bennett as a member of the Board of Governors of the US Postal Service. Bennett is a former executive of Northrup Grumman, one of the USPS’s biggest contractors, and one which is currently involved in a litigation with the USPS over the failed FSS automation program.

  • Heywood Joblome

    Megan Brennan, just another overpaid Spokesperson for the USPS putting out meaningless talking points. Reassign her to be a Custodian or she can apply for a Job with Fox News and be one of their “Anal-ists”!