May 12, 2009 10:55 AM, By Jim Tierney
What’s the formula for a winning holiday strategy? It’s your marketing campaign plus your customer service....
Apr 22, 2009 11:11 AM, By Tim Parry
Multichannel crafts merchant Paper Wishes in late 2007 thought it would be a good thing to bring its fulfillment closer to home by choosing a nearby outsourcer. But after a disastrous experience with a local third-party provider, the marketer last year decided to take charge its own fulfillment....
Apr 16, 2008 9:08 AM, By Jim Tierney
No multichannel marketer wants to be stuck with a distribution center that’s too small Excess capacity in a facility that’s too big is just as much of a problem. Just ask Lillian Vernon....
Apr 16, 2008 8:33 AM, By Jim Tierney
During his session “Are We Ever Going To Get It Right,” at NCOF in Orlando, FL, last week, Hill educated attendees about the aspects of HEART, which stands for humanistic, ethical, agile/acquisitive, responsive/resilient, and targeted. These basic fundamentals, he said, can improve your company’s performance and spark fulfillment and delivery excellence. ...
Apr 2, 2008 9:25 AM, By Jeff Morris
American Eagle Outfitters operates several distribution centers in North America, including a facility in Warrendale, PA, and a DC in Mississauga, Ontario, to service its Canadian stores. But the multichannel apparel merchant is most excited about its newest DC in Ottawa, KS, which is helping it reduce labor costs....
Apr 1, 2008 12:00 PM, By Curt Barry
Need to cut costs? Who doesn't these days. While there's not much you can do about postage or paper prices, your DC is a prime area for reducing costs....
Mar 11, 2008 10:51 AM, By Jeff Morris
The holiday order crush—assuming you had one last year—may seem like a long time ago. But holiday 2008 is right around the corner, and seasonal peaks can be destructive to your distribution center without the right survival strategies, says operations expert Sam Flanders....
Feb 12, 2008 12:04 PM, By Rene Jones
As a distribution professional, you have several key performance indicators you are always aware of. The operations and fulfillment field includes many KPIs--quantifiable measurements that reflect the success factors of an organization.
But which warehouse KPIs are in your “Fav Five?” Here are mine, in descending order.
...
Feb 5, 2008 12:59 PM, By Michael Droske
A daily battle goes on in distribution centers and manufacturing plants all across the country between unmotivated workers and the supervisors that lead them. The supervisor wants them to work harder but typically isn’t sure how to make that happen. ...
Feb 1, 2008 12:00 PM, By Jim Tierney
Multichannel merchants typically have to have their holiday season staff in place before the fall. How do they do it? We asked Phoenix-based Fairytale...
Feb 1, 2008 12:00 PM, By Jim Tierney
Lifetime Brands, a marketer/distributor of consumer home products, is taking over its own fulfillment with the opening of a new distribution center. The...
Jan 15, 2008 3:31 PM, By Sandy Stephens
Last week we discussed the comparison of two distribution centers of the same corporation who followed the same approach to process improvement and labor management, but with very different results. ...
Jan 8, 2008 9:14 AM, By Sandy Stephens
Johnson Stephens Consulting was engaged to assist the development of a labor management system for a multibillion-dollar corporation with two distribution centers. ...
Jan 1, 2008 12:00 PM, Jim Tierney
Problems with its new distribution center continue to plague Victoria's Secret Direct. Because integration issues in the DC are preventing the women's apparel merchant from meeting expected volume, it is reducing catalog circulation to suppress demand....
Jan 1, 2008 12:00 PM, BY CURT BARRY
Inventory is most likely the largest balance sheet asset in your company. How well you plan, purchase, and manage your inventory largely determines your...
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When an industry term is on the tip of your tongue, or when you come across jargon that's new to you, the words and definitions you need may well be right here. Go to the warehouse glossary here.
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Warehouse
Getting DC Size Right
