S&S Worldwide Director of Distribution Mark Desrosiers talks with Multichannel Merchant about initiatives that most help the company’s operational efficiencies, what global marketplaces he sees as hot economies to sell in, and the effect Amazon Supply has on his business.
FedEx is in the midst of planning a “massive distribution center” located in Palm Springs, CA which would sort thousands of packages a day and employ approximately 300 workers. The facility would function as a regional distribution center serving the Coachella Valley.
Bon-Ton announced on March 5 that it has signed a lease for a 743,000 square-foot direct-to-consumer fulfillment center in West Jefferson, Ohio in response to its growing ecommerce operations.
On Bloomberg Television’s “In the Loop,” Prologis chairman and CEO, Hamid Moghadam touched on some of the hottest trends in American distribution including the location of the DCs to the customer and same-day delivery.
Failing to fulfill customers’ orders in a timely fashion can spell disaster for retailers of any size. Delivering products late can kill sales, batter your reputation and destroy customer loyalty. It can also squander all of the time, money and resources you spent acquiring new customers. Which is exactly why merchants need to remember that the customer experience journey doesn’t end with a sale.
Sean Conlon, the co-founder and CEO of PetBox, got candid with Multichannel Merchant and opened up about his preferences for free shipping, same-day delivery, which merchant is mastering the fulfillment space, and his dreams of playing in the NFL.
While the fourth quarter showed a 1.6% decline in sales, Karen M. Hoguet, chief financial officer at Macy’s, said moving forward the retailer plans on making strides in its omnichannel fulfillment initiatives including buy online, pick up in-store, and same-day delivery.
Wall Street wasn’t wowed when Walmart announced its consolidated net sales for fiscal year 2014. But the retailer was able to hang its hat on its global ecommerce sales, which grew 30% and surpassed $10 billion.
Consumers want more flexibility in shipping and fulfillment, including the ability to select delivery dates and times, and to reroute packages based on personal preferences. With consumers placing a heavy emphasis on shipping in retail decision-making, it’s critical for retailers to explore new ways to leverage logistics strategy as a driver of omnichannel success.
The Home Depot has opened the first of three new same-day shipping focused direct fulfillment centers in the U.S., adding more than three million square feet to its supply chain.