Opsandfulfillment_shipping ARCHIVE

Making Sense of the Coming Parcel Rate Hikes  Dec 05, 2007 1:27 AM By Jeff Jolin

The 2008 parcel rate increases will, collectively, be the largest in recent memory. Matching United Parcel Service

Ship-Shape  Dec 01, 2007 10:30 PM By MCM staff

Touch of Class didn’t have the worst return rate, but 11% was bad enough. So the home decor cataloger started a quality assurance program. And it has

15 Tips to Combat Parcel Rate Increases  Nov 28, 2007 7:06 PM By Curt Barry

All the parcel carriers will complete their 2008 pricing announcements in the next few weeks. Given the size of the increases announced so far, multichannel companies need to look at all options open to them and develop short and long-term strategies to reduce the impact.

Rising Transportation Costs –and What To Do About Them  Nov 14, 2007 2:59 AM By Curt Barry

For most multichannel merchants, transportation of goods is the highest operational expense. Inbound freight costs for domestically sourced product typically range from 2%-4% of gross sales, while for imported product, inbound freight costs 6% to 12% of gross sales.

The Fulfillment Doctor on… The Price of Free Holiday Shipping  Oct 31, 2007 8:09 PM By Curt Barry

What are the underlying reasons behind offering free shipping and processing to customers? Is this common practice in other companies in the multichannel industry? Can anything positive come from giving free shipping to our customers?

Port Tracker: Container Traffic Drops Below Last Year  Oct 24, 2007 9:14 PM By MCM staff

Traffic at the major retail container ports dropped below last year

Are Two Carriers Better Than One?  Sep 27, 2007 12:12 AM By Jeff Jolin

When it comes to striking a balance between controlling costs and maintaining service levels, is it better to use multiple carriers or a single carrier? That question is becoming increasingly relevant, thanks to dramatic rate hikes and frequent changes in the parcel industry. Both approaches have merit, but to determine what

The Fulfillment Doctor on….Improving Outbound Freight Contracts  Sep 05, 2007 10:31 PM By Gary Conrad

Question: My outbound freight to ship packages now exceeds my direct labor costs. I can

New dogs learn old tricks  Sep 01, 2007 9:30 PM By Ken Magill

One of the most telling examples of how far e-commerce has evolved in the past decade happened this summer at the eTail 2007 conference in Washington.

Delivering on a promise  Sep 01, 2007 9:30 PM By Mark Del Franco

Eric Lituchy runs a lean operation. His online gift firm, Delightful Deliveries, drop ships all of its orders. And this allows it to add product lines like gourmet-baked goods without making costly inventory commitments.

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