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MULTICHANNEL MERCHANT » » OPSANDFULFILLMENT_SHIPPING
Opsandfulfillment_shippingDec 05, 2007 1:27 AM By Jeff Jolin
The 2008 parcel rate increases will, collectively, be the largest in recent memory. Matching United Parcel Service
Opsandfulfillment_shippingDec 01, 2007 10:30 PM By MCM staff
Touch of Class didn’t have the worst return rate, but 11% was bad enough. So the home decor cataloger started a quality assurance program. And it has
Opsandfulfillment_shippingNov 28, 2007 7:06 PM By Curt Barry
All the parcel carriers will complete their 2008 pricing announcements in the next few weeks. Given the size of the increases announced so far, multichannel companies need to look at all options open to them and develop short and long-term strategies to reduce the impact.
Opsandfulfillment_shippingNov 14, 2007 2:59 AM By Curt Barry
For most multichannel merchants, transportation of goods is the highest operational expense. Inbound freight costs for domestically sourced product typically range from 2%-4% of gross sales, while for imported product, inbound freight costs 6% to 12% of gross sales.
Opsandfulfillment_shippingOct 31, 2007 8:09 PM By Curt Barry
What are the underlying reasons behind offering free shipping and processing to customers? Is this common practice in other companies in the multichannel industry? Can anything positive come from giving free shipping to our customers?
Opsandfulfillment_shippingOct 24, 2007 9:14 PM By MCM staff
Traffic at the major retail container ports dropped below last year
Opsandfulfillment_shippingSep 27, 2007 12:12 AM By Jeff Jolin
When it comes to striking a balance between controlling costs and maintaining service levels, is it better to use multiple carriers or a single carrier? That question is becoming increasingly relevant, thanks to dramatic rate hikes and frequent changes in the parcel industry. Both approaches have merit, but to determine what
Opsandfulfillment_shippingSep 05, 2007 10:31 PM By Gary Conrad
Question: My outbound freight to ship packages now exceeds my direct labor costs. I can
Opsandfulfillment_shippingSep 01, 2007 9:30 PM By Ken Magill
One of the most telling examples of how far e-commerce has evolved in the past decade happened this summer at the eTail 2007 conference in Washington.
Opsandfulfillment_shippingSep 01, 2007 9:30 PM By Mark Del Franco
Eric Lituchy runs a lean operation. His online gift firm, Delightful Deliveries, drop ships all of its orders. And this allows it to add product lines like gourmet-baked goods without making costly inventory commitments.