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MULTICHANNEL MERCHANT » » OPSANDFULFILLMENT_WAREHOUSE-20-03-2013
Merrimack, NH–PC Connection, a $1.45 billion computer cataloger, said on March 28 that it was eliminating 125 jobs, or 7.5% of its workforce, taking
What are your employees most likely to do when no one’s looking? Surf porn sites on the Web Send chain e-mails to co-workers Make personal long-distance
Turnover, technology, and CRM are the three most significant influences in the current call center market.
Alarming statistics abound on the prevalence of security breaches. A survey released in 2000 by the Computer Security Institute (CSI) and the FBI reveals
You were an analyst at Goldman Sachs. What prompted you to become an e-tailer? I had always wanted to run a business, and as an analyst, I felt like I
Programmer’s Paradise has seen a shift in buying habits among its core audience of software developers.Without question, computer manufacturers have been
Now that President Bush has made it OK to mention matters of faith in public, maybe it’s time to sermonize a bit and denounce pride. Medieval Christian
A network security system consisting solely of firewalls and anti-virus software is no longer viable, according to a report titled, eSecurity: Removing
You may not be running a five-star restaurant, but you’re no less subject to customer service imperatives than the toniest of matre d’s. In today’s competitive
Poor service is the inevitable result if you fail to take the time to manage the third-party fulfillment (3PF) selection process properly.