omnichannel-strategy-300

September 9, 2014




Focus on the Ecommerce User Experience

Back before the web, when customers were required to actually travel to a physical location in order to complete a purchase, retailers could craft an in-person sales experience, one that merchandised the store with the newest products and biggest sales.

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In Ecommerce, Must Reads

TwitterBuyButton

September 9, 2014




Retail Experts Skeptical about Twitter’s Buy Button

Twitter announced Monday that it is testing a Buy button, which allows tweeters to buy merchandise from retailers via Twitter, without leaving the social media platform. But retail experts who recently spoke with Multichannel Merchant say they are skeptical about …

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In Ecommerce, Mobile

same-day delivery, ecommerce, operations and fulfillment, retail, Amazon, eBay, Walmart, Newegg, Google, Google Shopping Express, eBay Now, shipping/delivery, BI Intelligence, Business Insider

September 16, 2014




Same-day Delivery Rollouts Speed Up

Delivery times continue to speed up, as three major retailers – Foot Locker, Macy’s and Bloomingdale’s – announced plans this week to test or roll out same-day delivery.

Foot Locker, Macy’s and Bloomingdale’s are using Deliv to power its same-day delivery services.

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In Must Reads, Omnichannel

customer-satisfaction-300

September 16, 2014




5 Ways Retailers can Add Value to their Customers

Since the beginning of the global recession, retailers have increasingly relied on discounting to drive sales and encourage money-conscious shoppers to browse and make purchases in-store and online. While discounting can be a very effective tactic for shifting stock, it …

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In Ecommerce, Marketing

chicos-fas-300

September 10, 2014




Chico’s FAS Teams Up with Borderfree

Omnichannel specialty retailer Chico’s FAS has partnered with Borderfree to expand its ecommerce capabilities globally. Through this partnership, Chico’s FAS will now be able to transact with shoppers in over 100 countries and territories worldwide in more than 60 global currencies.

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In Ecommerce, Global

online-money-300

September 11, 2014




How are You Adapting to a Shifting Customer Landscape?

Today, the “shifting customer landscape” isn’t theory – it’s the reality merchants face on a daily basis. Free shipping, guaranteed on-time delivery and omnichannel services are all expected – yet not all merchants are delivering – or can even focus– on …

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In Ecommerce, mcm-outlook

amazon-fire-phone

September 8, 2014




Is Amazon Attacking Apple on Eve of iPhone 6 Event?

Is Amazon taking on Apple on the eve of the iPhone 6 launch?

Amazon announced this morning that it has dropped the price of its Amazon Fire Phone to 99 cents with a two-year contract. On top of that, customers purchasing an …

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In Blog

FedEx, FedEx Ground, FedEx Express, UPS, UPS ground, Shipping/Delivery, shipping, parcel, parcel shipping, parcel carriers, logistics, Ninth Circuit Court of Appeals

August 28, 2014




Federal Court: FedEx Drivers are Employees, Not Contractors

On Wednesday, the Ninth Circuit Court of Appeals in California ruled that 2,300 individuals working for FedEx Ground in California from 2000-2007 and Oregon from 1999-2009 were misclassified as independent contractors instead of employees.

According to FedEx, the model that the …

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In Must Reads, News

global-shipping-300

September 4, 2014




Determining the Right Global Fulfillment Strategy

Fulfilling a product internationally is not an easy task; luckily there are ways to do it effectively if you are thinking of going the global route with your business.

Trey Dean, senior manager of ecommerce fulfillment and customer care for …

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In Fulfillment, Global

Global-300

August 27, 2014




Building a Global Ecommerce Brand in Time for the Holiday Rush

Money may make the world go round, but the world likes to spend that money with businesses that speak their language. Research from Common Sense Advisory found that 56.2 percent of consumers consider in-language information more important than price when making …

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In Global, Must Reads

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