omnichannel-warehouse-fulfillment-shipping-300

November 21, 2015




Achieving Profitable Fulfillment: 5 Questions to Consider

Customers today are constantly inundated with information across many different channels. Thanks to constant connection through mobile technology, they can find product information anytime, anywhere.

As a result, their expectations for the purchasing process have changed dramatically.  Customers want the …

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In B2B, Blog

the-week-that-was-300

November 20, 2015




Week in Review: Is Black Friday’s Demise Over Exaggerated?

The Multichannel Merchant editorial team has been talking a lot amongst itself about Black Friday and Cyber Monday, and the alleged demise – and rebirth – of both super shopping days.

One thing we’ve noticed is that Cyber Monday is still kind …

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In Data & Analytics, Ecommerce

woman-holiday-shopping-300

November 18, 2015




Why Smart Retailers Aren’t Waiting To Hit ‘SEND’ On Holiday Promotions

What started as Cyber Monday – when shoppers returned to their desktops at work on Monday with items still on their holiday lists – quickly became Cyber Week, a week-long marathon of savings (and spending). Digital interactions – estimated to impact 64% of all …

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In Blog, Ecommerce

customer-satisfaction-300

November 17, 2015




5 Ecommerce Trends That Will Be Game Changers in 2016

Ecommerce sales continue to grow, generating over $300 billion in the U.S. alone this year. Yet ecommerce still remains a small percent of overall retail sales at approx. 10%. So what can multichannel and ecommerce retailers do to increase their online …

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In Blog, Ecommerce

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon, Amazon.com

November 17, 2015




How an Online Strategy Can Help Your Brick-and-Mortar Store This Holiday Season

While consumers may wince at earlier-than-ever Christmas displays in department stores–or rejoice the highly anticipated holiday-themed drinks– the holiday season sneaks up earlier every year. But for savvy retailers and marketers, it’s a reminder that to get their holiday …

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In Blog, Ecommerce

November 26, 2008




What’s In Store for Black Friday

Are you ready for Black Friday? How about “Cyber Monday?” A survey conducted last weekend by Deloitte sheds some light on what you can expect this from shoppers this year. For one, Cyber Monday, which falls on Dec. 1 this year, …

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In News

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon, Amazon.com

November 16, 2015




Blurring the Lines Between Retail and Ecommerce

Traditionally, brick-and-mortar retail has functioned separately from the ecommerce channel – they were two distinct silos. However, in today’s omnichannel world, with the myriad of ship-from-store, ship-to-store, and buy online/pick up in-store options, the old approach is simply no …

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In Blog, Must Reads

MediaMath-300

November 16, 2015




2015 Retail Trends Every Marketer Should Know

By the end of 2015, 64% of all in-store sales will be influenced by digital.  In 2014, mobile accounted for 57% of digitally influenced sales and 67% of consumers shopped across devices this year. This infographic by MediaMath shows the latest trends in retail in 2015.

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In Infographics, Marketing

UPS, FedEx, peak holiday season 2015, ecommerce fulfillment, Holiday 2015

November 12, 2015




You Decked the Halls, But the Shoppers Aren’t Coming

The 2015 holiday season is picking up steam! And you’ll soon be able to gauge whether your holiday marketing plan is on target. If things don’t go quite as you had expected, are you prepared to change course and …

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In Blog, Marketing

free_shipping_300

November 10, 2015




Free Trumps Speed for Holiday Shipping Policies

Consumers expect to hear knocks on their door from delivery services well into the holiday week and for no cost at all, according to Deloitte’s 30th annual holiday survey of consumer spending intentions and trends.

Furthermore, the ubiquity of …

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In Must Reads, Operations & Fulfillment

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