January 5, 2012




How Mcommerce and Tablet Commerce Impacted Holiday 2011 Sales

Mobile’s importance as a marketing channel grew significantly in 2011. Merchants are starting to see as much as 14% of their online sales from mobile devices, according to IBM Coremetrics data. As the mobile channel grows, the challenge for marketers is …

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In Mobile Commerce

December 30, 2011




2011 in Review: Merchants Get Facebook Savvy

In 2010, merchants used Facebook as a way to flood cyberspace with offers. In 2011, Merchants got savvy with the social network.
The lessons preached in 2010 about using Facebook as a tool to listen and learn about customers came to fruition in 2011. …

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In Facebook Social Media Marketing

December 23, 2011




How to Best Handle Holiday Returns

Returns are “part of our value proposition,” says Chris Smith, vice president of ecommerce and catalog for Jockey International. “We offer free returns part of our ‘Satisfaction guaranteed since 1876 that is on every package we sell. So for us, the …

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In Catalog, Channel Integration

December 22, 2011




3 Last-Minute Tips to Boost Holiday Sales

Many merchants kicked off holiday promotions in October, so this week probably feels like the end of a long campaign. But rather than wind down, merchants should muster strength for a final push with a series of last-minute tactics to …

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In multichannelmerchant.com/ecommerce/news

December 20, 2011




3 Strategies for Last-minute Holiday Email Campaigns

Most email marketers have their holiday promotional calendar mapped out well before Black Friday. But what if you find yourself needing to put together a message quickly to meet your end-of-year or holiday season sales goals? Here are some tips …

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In Catalog

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January 22, 2014




Untangling the Retail Supply Chain with Real-Time Analytics

Retail supply chains are longer and more tangled than ever – the complexity of the data sets and the management of far-flung suppliers coupled with high customer expectations around service and reliability are taxing traditional approaches to supply chain management to …

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In Analytics, Analytics

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January 25, 2014




Understanding the Omnichannel Approach

Modern business has rapidly evolved over the past few decades, and the retail industry is no exception. Whereas customers traditionally received retail offers and ads from stratified, disconnected sources, retailers can now operate on a combination of all retail methods.

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In Must Reads, Omnichannel

Omnichannel, omnichannel fulfillment, omnichannel strategy, retailers, retail, online retail, Operations and Fulfillment, ship to store, ship from store, in-store pickup, OMS Systems, Order Management Systems, order management, order management partner

January 26, 2014




Future of Retail Includes Digitalized Stores

The retail landscape of 2014 is more digital than ever before, and integrating store and online operations is a key focus for retailers as ecommerce capable solutions increasingly supplant traditional point-of-sale and mobile technologies.

According to a new study conducted by …

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In eCommerce, Must Reads

January 27, 2014




Here’s the Digital Birthday Card I Made for My Wife

On Saturday, my wife’s 45th birthday, I made her this digital birthday card. I posted it to Facebook, for all our friends to see, and I was amazed at the likes and the feedback it received.

So I felt that …

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In Blog

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January 29, 2014




3 Trends from CES that will Shape Retail in 2014

Every January in Las Vegas leading brands and innovators in the consumer technology industry gather for CES, the world’s largest technology show. CES offers consumers and businesses a first glimpse of the technology that will shape our lives, homes …

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In Must Reads, Technology

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