October 12, 2007




FAO Schwarz in Store for Chicago Macy’s

Although FAO Schwarz closed most of its stores a few years ago, the upscale toy merchant is easing back into retail. FAO is partnering with Macy’s to open a store-within-a-store in the retailer’s downtown Chicago location. FAO’s 5,200-sq….

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In Channel Integration, Cross Channel

031415-pi-day-calculator

March 15, 2015




3 Slices of Pi Day Emails

My Pi Day inbox made me sigh, and it made me cry. I only received three Pi Day offers from retailers on March 14, 2015 (the biggest Pi Day celebration of the century). Make that 3.14159265359 emails if you throw in the one …

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In Blog, Email

5-300

March 12, 2015




Top 5 Challenges in the New Retail World

Online sales may be skyrocketing (Forrester Research expects sales to hit $414 billion by 2018), but the next generation of retail isn’t just about ecommerce.

For instance, you may have noticed the explosion of subscription services since BirchBox spawned this category …

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In Blog

American Eagle Outfitters, ecommerce, omnichannel, omnichannel fulfillment, omnichannel operations, omnichannel retail, buy online pickup in store, ship from store, store to door

March 9, 2015




Omnichannel Results Exceed Expectations for American Eagle

American Eagle Outfitters is seeing success with its omnichannel program, which contributed to good numbers for the fourth quarter.

Michael Rempell, COO of American Eagle, said in a call with analysts that the company’s buy online/pickup in store, …

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In Ecommerce, Fulfillment

FedEx, FedEx Express, UPS, Shipping/Delivery, shipping, global, global shipping, global fulfillment, global consumers, China, chinese market, chinese consumers, ecommerce

March 5, 2015




China to Allow Foreign Ownership of Ecommerce Firms

China announced the country will allow full foreign ownership of ecommerce firms in Shanghai’s free trade zone and regulatory changes have made it easier for retailers and brands to enter the Chinese market.

By 2015, according to China Internet Watch, estimated …

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In Ecommerce, Global

UPS, shipping, financial results, operations and fulfillment, FedEx, TNT

March 4, 2015




Free Shipping and Flexibility are Key Global Ecommerce Drivers

The desire for convenience, flexible delivery and payment options and a seamless experience across channels continue to dominate for consumers worldwide, according to the second annual Pulse of the Online Shopper global study, conducted by comScore on behalf of UPS.

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In customer experience, Ecommerce

add-to-cart-tablet-300

March 2, 2015




Upselling Done Right Boosts Sales and Satisfaction

All else being equal, retailers that maximize the value of existing customers fare better than those who don’t. The chase to increase this value fuels a variety of strategies, from promotional pricing to the placement of “impulse buy” items …

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In Blog, Ecommerce

United Kingdom, UK, cross-border selling, cross-border ecommerce, global ecommerce, Growing Global, retail, online retail, brands, product returns, returns policy, EU, European Union, England, Great Britain, operations and fulfillment, shipping/delivery

February 26, 2015




Mobile Shift Continues in the UK

Are you selling cross-border to the UK? Then you better make sure your ecommerce site is ready for the mobile shopper.

The shift toward using mobile devices for shopping online continues, with 40% of UK online retail sales in the fourth …

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In cross-border, Global

mobile-apps-300X300

February 26, 2015




6 Tips to Designing the Mobile Shopping App of Tomorrow

Today’s shopaholics don’t need bags, shopping carts or even a mall – with just a mobile device, they can order whatever they want, whenever they want, without ever having to leave the comfort of their homes.

And many do …

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In Blog, Ecommerce

bergdorf-goodman-300

February 25, 2015




Bergdorf Goodman Goes International with Borderfree

Luxury retailer Bergdorf Goodman today announced that it has partnered with Borderfree, a market leader in international cross-border ecommerce solutions, to open its website and sell to international shoppers with BFX, Borderfree’s new global ecommerce platform for retailers.

Through …

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In cross-border, customer experience

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