October 5, 2015

Fighting Comp Sales for the Holidays

Holiday marketing campaigns appear to start earlier every year, both in-store and online, and it seems that the larger omnichannel retailers are leading the way this year. RJMetrics released a study to remind us that Q4, specifically November and December, …


In Blog, Campaign


October 29, 2015

Speed is Key to Capturing the Cross-Border Customer

The ability to get orders into the hands of consumers rapidly and to directly connect with them, while providing price transparency, are among the keys to success in cross-border ecommerce into China, Alibaba’s Tobyne told Multichannel Merchant’s Growing Global 2015 audience


In Must Reads


October 26, 2015

5 Tips for Online Selling Success This Holiday Season

The National Retail Federation has forecast that online holiday sales will reach $105 billion in 2015, an increase of 6% to 8% from last year. Ecommerce giant Amazon will own a significant chunk of this retail glory, expecting net sales of up to $30 billion …


In Blog, Ecommerce

EMV, card not present, CNP fraud, ecommerce fraud, ecommerce fraud prevention, chip-and-pin, chip and pin, ecommerce security, payment security

October 1, 2015

EMV and the 5 Things All Online Retailers Need to Know

When it comes to online fraud, it hasn’t been a great year for ecommerce merchants. In fact, online retailers lost an average of 1.3% of revenue to fraud and fraud related costs according to a recent LexisNexis study, representing a …


In Blog, Ecommerce


September 28, 2015

Omnichannel vs Multichannel: Are they so different?

I’ve been discussing the topic of customer experience (CX) with quite a few companies over the last several months, and have been repeatedly drawn into the omnichannel versus multichannel debate.

The first aspect people often mention is their scope. …


In Blog, Omnichannel

India ecommerce

October 22, 2015

India’s Ecommerce Market is Hotter than China’s

With its economy soaring and marketplaces showing big signs of success, it may be time to revisit selling cross-border into India.

During its third-quarter earnings call last week, private equity firm The Blackstone Group Chairman and Chief Executive Officer Steve …


In cross-border, Global

July 27, 2011

Will Amazon Win CA Tax Referendum? is going all out to counteract new laws that require out-of-state online retailers to collect state and local sales taxes. The ecommerce giant filed a petition earlier this month for a referendum with the California attorney general’s office, …


In Affiliate,


September 21, 2015

Dos and Don’ts of Mobile Commerce for Global Retailers

Mobile commerce is increasing across the globe at a staggering pace:

PayPal research shows m-commerce growing three times faster than e-commerce (42% CAGR vs 13%), from $102 billion to $291 billion, from 2013 to 2016.
59% of smartphone users ages 18-34 have used their mobile device to …


In Ecommerce, Global


October 9, 2015

Week In Review: It’s a Free for All for has made a few splashes since the members-only marketplace officially launched 11 weeks ago. And word came this week that eliminated its $50 membership fee.

Founder Marc Lore wrote on his blog that the response to Jet’s …


In Ecommerce, Global


October 8, 2015

Will Singles Day Be a Bust for U.S. Retailers?

Singles Day was a success for Alibaba Group in 2014: The ecommerce marketplace generated $9.3 Billion in sales on its annual Nov. 11 sales holiday. And in 2015, Alibaba has been aggressively recruiting U.S. retailers to join its party and become Tmall sellers.


In cross-border, Global

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