irce-logo-300

July 10, 2015




Mobile, Omnichannel, and Personalization Take Center Stage

Another IRCE has come and gone, and attendees left thinking we’re much closer to a true omnichannel shopping experience than at this time last year.
It was impressive to see how quickly merchants at IRCE 2015 are accepting the fact …

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In executive summary, IRCE 2015

Sport Chalet

April 18, 2016




Vestis Retail Group is Shuttering Sports Chalet

Vestis Retail Group bought Sports Chalet in June 2014. Today, it announced it will knock Sports Chalet down.

As part of the planned transition, Sport Chalet began store closing sales on April 16 at all 47 store locations, and immediately shut down its …

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In Executive, M&A and Financial

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon, Amazon.com

July 6, 2015




How to Survive and Thrive in Today’s Omnichannel World

The consumer is king, and wants what he wants when he wants it. Thanks to Amazon and big-box retailers, they expect to define their own shopping experience in real time. That experience—no longer constrained by physical location—is what …

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In Blog, Drop Shipping

staples_fb_messenger_2_300

April 15, 2016




Why the New Facebook Messenger Bot will Lead a Customer Experience Revolution

[caption id="attachment_83009" align="alignright" width="142"] Staples is an early adopter of the new Facebook Messenger chatbot. (Click to enlarge)[/caption]

Mark Zuckerberg launched Facebook Messenger’s chatbot revolution Monday at the Facebook F8 conference with the launch of bots for …

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In customer experience, Ecommerce

OperationsSummit_tagline_OL

April 12, 2016




Operations Summit, Growing Global Deliver Relevant, Actionable Content

Everything you could possibly want to know about operations fundamentals, global ecommerce, shipping and distribution strategies, omnichannel and contact center/customer care – and then some – is being covered at 50+ information-packed workshops, keynotes and breakout sessions during Operations Summit and Growing …

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In Automation, customer experience

Michael C Fina

April 4, 2016




Michael C. Fina Transforming Into Online-Only Retailer

NEW YORK (April 4, 2016) – Today Michael C. Fina, the world renowned luxury tableware, engagement jewelry and wedding registry resource, announced the next chapter in its more than 80-year legacy, transforming into an online-only retailer.

Starting April 16, the selection of high-quality jewelry, …

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In Ecommerce, News

Locus Robotics

April 4, 2016




Locus Robotics Looks to Fill Market Gap Left by Kiva

[caption id="attachment_82642" align="alignright" width="300"] A Locus Robotics unit in action (contributed photo)[/caption]

Andover, MA-based Locus Robotics, a company spun out of third-party logistics provider Quiet Logistics, has begun production and implementation of a DC-based order fulfillment robot …

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In Automation, Fulfillment

Operations Summit 2016

April 4, 2016




Operations Summit Will Help With Your Systems, Fulfillment Strategies

I go to lots of conferences, but for me, the Operations Summit is the most helpful to our clients and our consulting practice at F. Curtis Barry & Company. Why? It is dedicated exclusively to improving direct-to-customer and omnichannel operations, presenting …

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In Blog, Fulfillment

SoccerProWeb_300

June 16, 2015




How SoccerPro Wins Big at Omnichannel

With FIFA’s World Cup rapidly approaching, and all the revenue opportunities it represented, SoccerPro needed to upgrade its digital omnichannel commerce platform before the first game was played. They called on GoECart, a provider of complete omnichannel commerce software …

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In Ecommerce, Must Reads

April Fools

April 1, 2016




Week in Review: It’s April, Fools!

Trader Joe’s is closing all its stores, and the sky is falling. April Fools’ Day came one day early for fans (like me) of the specialty grocer. But the joke was on Yahoo News, which posted the faux Trader Joe’s …

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In News, PR Newswire

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