7-west-34th-st-new-york-ny-google-maps-street-view-300

October 11, 2014




What to Make of Amazon’s Brick-and-Mortar Store Launch

[caption id="attachment_55576" align="aligncenter" width="600"] This is a Google Maps street view of 7 W. 34th St. in Manhattan, where Amazon will reportedly open a brick-and-mortar store in time for the 2014 holiday season.[/caption]

So this happened: Wall Street Journal …

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In Blog, Customer Service

walmart-fulfillment-300-200-1

October 9, 2014




Best Practices for Retail Operations and Fulfillment

Major tactical areas like handling holiday season demand and related labor management issues, as well as implementing omnichannel commerce and dealing with rapid changes in customer contact centers, are perennial challenges facing operations and fulfillment professionals.
To help them address …

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In executive summary, Operations & Fulfillment

jcpenney-new-logo-300

February 27, 2014




JCPenney Makes a Commitment to Omnichannel

With sales of $1.08 billion for fiscal year 2013, an increase of 5.8%, it appears JCPenney has its ecommerce channel back on track.

And on its Feb. 26 earning call, JCPenney chairman and CEO Mile Ullman said the retailer is ready to make ecommerce …

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In Ecommerce, Marketing

Bloomingdales, Macy's Inc., macys, omnichannel, omnichannel fulfillment, omnichannel operations, online retail, Operations and Fulfillment, retail, ship from store, ship to store, in-store pickup

February 26, 2014




Macy’s Addresses Omnichannel and Same-day Delivery

While the fourth quarter  showed a 1.6% decline in sales, Karen M. Hoguet, chief financial officer at Macy’s, said moving forward the retailer plans on making strides in its omnichannel fulfillment initiatives including buy online, pick up in-store, and same-day delivery.

“…

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In Cross Channel, Ecommerce

Alibaba, alibaba group, Tmall, Taobao, online marketplace, google, Walmart, Walmart.com, Jack Ma, supply chain, omnichannel, omnichannel fulfillment

October 7, 2014




Alibaba an Ecommerce Force to Be Reckoned With

Its record-setting IPO done, Chinese ecommerce giant Alibaba is a tsunami that will have a major impact on ecommerce and retail in general both here and around the world, a leading consultant told attendees at Parcel Forum 2014.

“This company has 81% …

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In Ecommerce, Ecommerce

5-300

February 23, 2014




5 Tips for Omnichannel Success

A recent study conducted by the CMO Club and Visual IQ highlighted the challenges CMO’s are facing as they try to embrace omni-channel analysis of their marketing and branding initiatives.

The results were not surprising. Some 85% of CMOs say …

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In Must Reads, Omnichannel

Inventory, inventory tracking, inventory management, retail, drop shipping, drop ship, consignment, back ordering

February 21, 2014




The Key to Omnichannel Success: A Strong Logistics Strategy

There are a lot of factors that determine success in the omnichannel marketplace. But retailers are discovering that their logistics and fulfillment operations are consuming a larger share of the oxygen in omnichannel conversations than ever before.

According to a …

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In Inventory, Must Reads

nicole-miller-vip-300

February 19, 2014




How Nicole Miller Built its Omnichannel Strategy

Nicole Miller is an early adopter of the omnichannel marketing approach. Thus far, it is reaping the benefits of this strategy, merging data from both ecommerce and in-store environments to provide a formidable marketing strategy aimed at boosting sales, all …

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In Omnichannel, tip-sheet

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February 19, 2014




Optimize Omnichannel Engagement with Actionable Consumer Insights

Is your company one of the many that are scrambling to create an omnichannel strategy? Are you constantly faced with the dilemma of how you will support that strategy with actionable tactics?  Don’t worry, you are not alone.  In …

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In Blog, Must Reads

February 18, 2014




Marketers Report on Omnichannel Strategies

Marketers are very aware of the tremendous potential in omnichannel marketing. They’re eager to personalize and synchronize customer experiences fully, across multiple touch points, to increase sales. This whitepaper will help you understand:

How linking to consumer identifiers lets …

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In Whitepaper

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