Best Buy, Target, Walmart, Curbside, curbside pickup, in-store pickup, omnichannel, omnichannel fulfillment, omnichannel strategy, mobile app, mobile commerce, m-commerce

February 20, 2015




Best Buy Expanding Availability of Curbside Pickup

Mobile app-driven startup service Curbside, which launched last fall by letting shoppers at 11 Target stores in San Francisco and at a mall in San Jose pick up purchased items at – well, curbside – has expanded to include three Best Buy locations …

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In customer experience, customer experience

radio-shack-want-80s-back-300

February 19, 2015




What Would eTail West be like #IfThe80sNeverStopped?

PALM SPRINGS, Calif. (Catalog Age) – Never gonna give you up; Never gonna let you down;
Never gonna run around and desert you;
Never gonna make you cry; Never gonna say goodbye;
Never gonna tell a lie and hurt you…

Okay, …

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In Blog

mobile-commerce-mobile-apps-300

February 18, 2015




Three Mobile Commerce Quick Wins For 2015

It’s already February and your New Year’s resolution to capitalize on the growth of mobile commerce is collecting dust. It’s time to get your objectives clear so your digital commerce channel doesn’t go another year missing …

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In Blog, Ecommerce

cloud-tablet-300

July 4, 2014




Omnichannel Happens in the Cloud

Consumers are more demanding, more connected and more informed than ever. They’re researching and completing transactions across multiple channels, starting their journey with one device and finishing it on another. And they expect the experience to be seamless, letting …

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In Must Reads, Omnichannel

GameStop, GameStop PowerUp Rewards, PowerUp Rewards, loyalty programs, ecommerce, mobile apps, mobile commerce, video games, video gaming, retail, omnichannel, omnichannel retail, omnichannel fulfillment, in-store pickup

July 2, 2014




Rewards Data Helps GameStop Drive Omnichannel Growth

Even with all the growth in ecommerce, GameStop has found that most of its customers are using the company’s online channel to research products before making a purchase in store. And data from its PowerUp rewards program is generating …

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In Analytics, Ecommerce

ecommerce-order-flowchart-300

June 29, 2014




Optimizing Omnichannel Order Picking and Fulfillment Operations

[caption id="attachment_50295" align="alignright" width="450"] A comprehensive cycle of consumer purchasing options need to befilled by a wide range of fulfillment channels to meet customer demand.[/caption]

Omnichannel and ecommerce retailers are being pressured into finding new and different …

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In Fulfillment, Operations & Fulfillment

inventory-baecode-scan-300

June 29, 2014




Understanding Omnichannel Inventory Dynamics

One key to success in omnichannel commerce operations is accurate, real time, complete visibility of inventory at all stages of the supply chain. This translates into knowing what is on hand, what has been sold and what is in transit. …

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In Inventory, Operations & Fulfillment

Apple, Apple Pay, ecommerce, mobile payments, omnichannel, mobile wallet, Google Wallet, iOS 8.1, iOS, iPhone, iPhone 6

February 14, 2015




Using Email to Close the Smartphone, Browse-To-Buy Gap

If you’ve ever tried to shop from a mobile phone, you likely understand the perils of browsing and buying from your device.  The customer experience – and thus, conversions – is often negatively impacted by various mobile browsing issues creating the “…

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In Blog, Email

USPS, U.S. Postal Service, ecommerce, ecommerce returns, returns, shipping strategy, omnichannel, omnichannel best practices, free shipping, Amazon, Amazon Prime, Priority Mail, free two-day shipping, return labels, return shipping labels

February 11, 2015




4 Shipping Predictions Ecommerce Businesses Need to Watch in 2015

Small and mid-sized ecommerce businesses are facing unprecedented competition from retail giants with a strong online presence. In 2015, business owners will need to take a closer look at their technologies and tactics in order to compete.

One thing that will …

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In Blog, Omnichannel

mobile-transaction-300

February 9, 2015




Mobile Still Tops Retailers’ Priority Lists in 2015

As more consumers take to smartphones and tablets to shop with their favorite retail brands, retailers agree that keeping mobile at the top of their marketing priority lists is a smart move. According to the 2015 Shop.org/Forrester Research Inc.  …

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In Ecommerce, Marketing

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