November 21, 2014




B2B Suppliers Are Investing in Ecommerce

As the volume of B2B purchases being made online continues to grow, B2B suppliers are responding by expanding their e-commerce platforms and overall omnichannel capabilities, according to new research conducted by Forrester Consulting in North America, France, Germany …

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In B2B, B2B

cyber-fraud-1-300

November 20, 2014




Optimizing fraud team performance during the holidays

With the holidays around the corner, those in charge of reviewing orders for fraud will have their work cut out for them. Not only are merchants expecting a dramatic spike in order volume, but Riskified’s historical data shows fraud …

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In Blog, Ecommerce

August 28, 2012




How Social Media Can Improve Email Campaigns

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In Infographics

nordic-flags-300

November 16, 2014




How to Connect With Nordic Customers

The Nordic countries – Sweden, Norway, Denmark, Iceland and Finland – are an attractive group of markets for international ecommerce businesses for a number of reasons. Their increasing sophistication and adoption in online shopping has driven curiosity with the quest …

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In Blog, Global

digi-key-logo-300

November 15, 2014




European Engineers Embrace Digi-Key for Online Component Sales

Digi-Key, a supplier of electronic components, has announced an enormous spike in web traffic and online orders placed by design engineers in Europe.

According to Digi-Key, engineers in Germany, the UK, France and Italy, among other regions of Europe, are …

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In B2B, Ecommerce

contact-center

November 16, 2014




Taking your Contact Center Across Borders

Entry into new markets, expanded ecommerce and improved customer service – if any of these appear on your list of priorities for 2015, the chances are that you might also be thinking of opening a new contact center, either in the U….

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In Contact Center, contact center

August 16, 2012




DSW Builds Shoe-lover Community with Social Media

Follow US! @MCMerchant Multichannel Merchant Multichannel Merchant Multichannel Merchant O+F Operations and Fulfillment
When it comes to using social media as a selling tool, Designer Shoe Warehouse gets it. Social media is not an avenue for selling product, but …

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In Social Media

United States Postal Service, USPS, FedEx, FedEx SmartPost, UPS, UPS SurePost, DHL eCommerce, shipping/delivery, operations and fulfillment, last-mile delivery, Postal Regulatory Commission, PRC, Newgistics

November 10, 2014




Customers, Employees Hit By USPS Data Breach

The U.S. Postal Service said today it had been the victim of a data breach this fall, but that the intrusion did not involve credit or debit card data of customers making retail and online purchases from USPS services …

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In News

August 6, 2012




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