facebook-mobile

May 22, 2013




Social Media Declining for Online Purchases

New Monetate Ecommerce Quarterly (EQ1 2013) Reveals Social Media Lags as Ecommerce Traffic Source; Tablets Beat Smartphones in Device Share (via PR Newswire)
Findings spotlight the growing imperative brands have to create contextual experiences across devices and channels. PHILADELPHIA, May 22, 2013 /PRNewswire/ …

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In Cross Channel, Ecommerce

contact-center

May 22, 2013




Social Media Use Expected to Rise in Contact Centers

While a focus on social media initiatives seems to be lacking in most contact centers as of late, a new Deloitte study has found that the use of social media is expected to rise within the next 24 months.

The Deloitte …

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In Contact Center, Contact Center Resources

global-data-300

May 28, 2015




Merchants Should Remain On Course in Emerging Markets

Widespread industrial development and a rapidly growing global middle class have made the world’s emerging markets a focus area for both capital investment and consumer sales entities.

However, recent economic and political difficulties faced by Russia, Brazil, Turkey, and …

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In cross-border, Ecommerce

Restaurant Equippers

May 26, 2015




Restaurant Equippers Cooks Up New Mobile Commerce Site

Unbound Commerce today announced the launch of a new, dedicated mobile commerce site for leading restaurant supplier Restaurant Equippers. The mobile commerce site launched on May 20.

Restaurant Equippers is one of the largest equipment and supply businesses in the industry, …

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In Ecommerce, Mobile

May 26, 2015




Olapic Announces Strategic Partnership with Listrak

Olapic, the visual marketing and commerce platform for collecting, curating and showcasing consumer-generated photos, today announced a strategic partnership and integration with Listrak, an omnichannel digital marketing retail platform that provides email personalization and retargeting specifically tailored for retailers. The …

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In Ecommerce, IRCE 2015

FB-and-Twitter

May 9, 2013




Using Social Media as a Customer Service Tool

Shoppers are becoming more and more engaged with brands through social media. While they may not interact with most brands on a daily basis, consumers have no problem voicing their concern or praise to a brand on sites like Facebook, …

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In Contact Center, Cross Channel

social-media

May 8, 2013




5 Ways to Make Your B2B Social Media Posts Stand Out

The business-to-business community seems to struggle a bit when it comes to captivating their audience through social media compared to the business-to-consumer community. In fact, according to a recent article from Social Media B2B, marketers in the industry are …

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In Amazon, B2B

May 21, 2015




TVPage, Inc. to Showcase the Value of a Video Shopping Experience at IRCE 2015

SAN DIEGO, May 21, 2015 /PRNewswire/ — TVPage, Inc. (www.tvpage.com), offering an industry leading Video Commerce Platform for brands and retailers, will showcase groundbreaking video commerce players and sites deployed by leading retailers, and running on the TVPage platform.
Photo …

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In Uncategorized

WithoutShoes

May 19, 2015




TOMS Launches #WITHOUTSHOES Campaign

This past weekend a friend told me shoe brand TOMS was asking people to grab a camera, take a picture of their bare feet and post it to Instagram using the hashtag #withoutshoes. With every picture taken, a pair of …

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In Blog, Marketing

giggle

May 19, 2015




Giggle Gets Visual with #gigglepics Campaign

Online baby products retailer Giggle is using social media in a big way to personalize the shopping experience for customers.

With the use of Instagram, the retailer incorporates images submitted directly from their customers or tagged on Instagram into their …

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