back orders, Operations and Fulfillment, retail, omnichannel, ecommerce orders, ecommerce

May 20, 2015

The High Cost of Back Orders

How are backorders affecting your profitability?
From our consulting work with clients to improve their merchandise planning, forecasting and management processes and systems, we’ve seen a range of costs over 15 years to be between $7 and $12 for each unit that …


In Blog, Customer Service

Enterprise Resource Planning, OMS, order management system, warehouse management system, WMS, ERP

May 14, 2015

O+F Advisor Distribution Center Roundup, May 14, 2015

Here is a listing of recently announced expansions, additions and closures in retail distribution and fulfillment centers:

Ace Hardware is asking county officials for $1.1 million in sales tax breaks and a $2.1 million property tax abatement over 10 years to help offset …


In Fulfillment, News

order management, Order Management Systems, OMS, warehouse management, Warehouse Management System, WMS, Operations and Fulfillment

May 8, 2015

Script Vendor Demos to Improve Your OMS Selection Process

One of the most important aspects of your OMS selection process is getting a demo of the vendor’s application. There are a couple of different approaches to demos, depending on where you are in the system selection process.

One …


In Blog, Operations & Fulfillment

Amazon, Amazon Prime Now, Amazon Flex, Uber, Postmates, FedEx, on demand economy, contract drivers, ecommerce fulfillment

May 7, 2015

Merchants Address Fast Delivery Demands

While so much attention is being paid to same-day and next-day delivery, members of a merchant panel at the recent Operations Summit in Louisville, KY said while they do all they can to decrease time-to-customer, instant (fulfillment) gratification isn’t …


In customer experience, Fulfillment

Amazon Prime Air, Google, Project Wing, Google Project Wing, Shipping/Delivery, Operations and Fulfillment

May 6, 2015

FAA Allows Drone Testing Beyond Line of Sight

As part of its announcement of a drone testing program in conjunction with CNN, drone manufacturer PrecisionHawk and BNSF Railroad, the Federal Aviation Administration said today it will allow commercial testing of drones beyond line-of-sight from the pilot. This makes …


In Fulfillment, News

Forklift at dock

May 4, 2015

O+F Advisor Distribution Center Roundup, May 4, 2015

Here is a listing of recently announced expansions, additions and closures in retail distribution and fulfillment centers:

Outdoor retailer REI plans to open a third distribution center in Goodyear, AZ, which will service 40 of the company’s 140 U.S. stores …


In Fulfillment, News

December 3, 2011

Warehouse Execs: Look at Your Processes and Information System Support

What was the biggest takeaway from Logistics Management’s 2011 Warehouse & DC Operations Survey? Review your information system support for your operations and review your processes.
“Take a look at your information system support for your operations combined with a look …


In Operations & Fulfillment

November 23, 2011

Is Your Warehouse Ready For Black Friday and Cyber Monday?

Black Friday and Cyber Monday seem to attain larger status each year as retailers prepare and warehouse and fulfillment personnel brace for the onslaught. This is the time of year warehouse and fulfillment employees wait for each year and have …


In Catalog, Operations & Fulfillment

Operations and Fulfillment, shipping and delivery, distribution center, warehouse/distribution center, fulfillment center, retail, ecommerce, Cascade Designs, Tempur Sealy, HomeGoods, American Eagle Outfitters, FedEx, FedEx Ground, Amazon, Fulfillment By Amazon, FBA, Tuesday Morning, IKEA, Delia's

April 27, 2015

O+F Advisor Distribution and Fulfillment Center Roundup, April 27, 2015

Here is a listing of some recently announced expansions, additions and closures in distribution and fulfillment centers:

Outdoor adventure gear maker Cascade Designs is opening a new manufacturing and distribution facility in Reno, NV. The company plans to create up …


In Fulfillment, Operations & Fulfillment


April 24, 2015

Amazon Introduces Shopping App for Apple Watch

Amazon is now allowing customers who have Apple Watch to simply tap its Amazon shopping app on the watch and purchase items in seconds,  or save an idea for later, according to a press release by Amazon.

The Amazon Shopping …


In Ecommerce, Must Reads

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