April 3, 2015
Merchants in 2015 are faced with major challenges in fulfilling orders from multiple channels, including web, mobile, in store and catalog, and doing so in increasingly rapid fashion.
Order fulfillment automation can address the growing demand for shortened time to customer …
April 1, 2015
Several retailers jumped on the April Fools Day bandwagon on various channels – primarily through email marketing, to promote products, discounts and just plain fun.
Here is a compilation of what retailers did:
Amazon partied like it was 1999 on its …More...
March 30, 2015
Best Buy Canada announced it is consolidating both Best Buy and Future Shop stores and websites, with plans to build a multichannel customer experience. The plan calls for closing 66 Future Shop locations, effectively immediately.
The company has plans to invest …More...
March 30, 2015
Since the beginning of ecommerce, retailers have controlled how consumers shop and buy online – until now. Mobile devices have become deeply integrated into the online shopping experience.
Consumers expect seamless multi-device, cross-channel interaction with their favorite brands. They no longer …More...
March 25, 2015
In order to win consumer loyalty and achieve growth across all channels, retailers must enhance their mobile commerce offerings and improve the in-store shopping experience, according to results of a survey of 750 U.S. consumers – and a separate analysis …More...
March 24, 2015
By changing its mobile focus from conversions to engagement and influence, coupled with an enhanced mobile app experience and analysis of customer data from its PowerUp rewards program, GameStop has seen tremendous success in mobile-to-store sales.
From January 2014 – six months …More...
March 22, 2015
Fill in the blank: The Apple Watch is the future of ___________.
Depending on what you’ve been reading lately, your answer could easily be any of the four I’…More...
March 18, 2015
Several years ago the Internet revolutionized the way business is done. Now the world finds itself on the precipice of a similar revolution with big data.
Studies show that nearly 90% of professionals believe big data is a game changer for …More...
March 17, 2015
Online shoppers around the world want the ability to search and shop on multiple channels and devices, expect to see alternate delivery and payment options, and when it comes to shipping and returns, “free” is a driving factor to complete …More...