NordstromRackLogo

May 18, 2015




Nordstrom Rack Sees Successful Online Sales

Nordstrom reported tremendous success with its online off-price business which saw a sales growth of 50% in the first quarter, according to an earnings call.

Michael Koppel, chief financial officer and executive vice president of Nordstrom, said the 50% increase significantly accelerated …

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In Ecommerce, Must Reads

January 1, 2008




PROBLEMS IN STORE?

Most observers agree that Sharper Image CEO Steve Lightman has what it takes to run a direct business. But he doesn’t have retail experience, and for a troubled chain with some 187 stores, this could be a problem. A key measure …

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In Retail

MobileImage

May 12, 2015




7 Ways Retailers Can Boost Mobile Engagement

Our first Mobile Benchmarks report on push notification opt-in rates spanned a data set of nearly 3,000 apps and 100 billion messages sent to more than 500 million users through all of 2014. With high, medium and low opt-in rates for 15 industries, the findings …

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In Blog, Marketing

360-degree-customer-view-puzzle

May 12, 2015




How to Map Your Customers’ Path to Purchase

Selling products to consumers used to be much simpler… a consumer needed/wanted an item, got in their car, drove to the store, maybe did little price shopping by visiting multiple stores, then purchased item.

However, as we all know, …

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In Blog, customer experience

showrooming-1-300

May 11, 2015




How 5 Companies Fight Showrooming Through Omnichannel

It’s no secret that online retailers have hurt the bottom lines of many brick-and-mortar stores, but the practice of showrooming just might be the final blow.

Showrooming happens when consumers examine merchandise in a retail store but buy online …

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In Blog

November 1, 2007




FAO Schwarz in store for Chicago’s Macy’s

Upscale toy merchant FAO Schwarz is easing into retail expansion this month by opening a store-within-a-store in Macys’ downtown Chicago location.
FAO’s 5,200-sq.-ft shop, scheduled to open Nov. 1, will be located in the children’s department; Macy’s is also giving …

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In Uncategorized

MossBros300

May 7, 2015




Moss Bros Expands Internationally and Accepts Global Omnichannel Payments

Moss Bros is a leading UK formal menswear brand, established in 1851. In early 2013, the business sought to expand its digital footprint and revenue both domestically in the UK, and internationally, across multiple channels including desktop, mobile and mobile point-of-sale.

[RELATED: …

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In Global, Must Reads

October 12, 2007




FAO Schwarz in Store for Chicago Macy’s

Although FAO Schwarz closed most of its stores a few years ago, the upscale toy merchant is easing back into retail. FAO is partnering with Macy’s to open a store-within-a-store in the retailer’s downtown Chicago location. FAO’s 5,200-sq….

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In Channel Integration, Cross Channel

Operations and Fulfillment, Shipping/Delivery, retail, omnichannel, omnichannel fulfillment, Nordstrom, UPS, Uber, Best Buy, Target, Instacart, Amazon

May 4, 2015




Uber Lining Up Retailers for Same-Day Delivery Service

A roundup of news items covering retail operations, fulfillment and delivery.

Taking a shot at “I want it now” offerings like Amazon’s one-hour deliveries, ridesharing service Uber plans to launch a same-day delivery service through its UberRush couriers and …

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In News, Omnichannel

Bigcommerce, Zing, ecommerce, retail, omnichannel, point of sale, point of sale system, POS, mobile POS, retail POS, ecommerce platform, acquisition

April 30, 2015




Bigcommerce Acquires Retail POS Provider Zing

Ecommerce platform company Bigcommerce announced it has acquired Zing, a provider of mobile retail technologies, according to a release. As part of the agreement, Zing’s team and intellectual property will become part of Bigcommerce, further expanding the company’s …

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In Ecommerce, inventory management

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