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November 12, 2014




6 Critical Digital and Social Media Trends Driving Holiday Sales

Each holiday season, retailers struggle with which avenues they should take to drive more sales. The options are abundant while resources and budgets typically are not. New digital platforms and technologies seem to pop up overnight, leading to some confusion, …

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In Blog, Ecommerce

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November 11, 2014




Small Businesses Face Big Challenges this Holiday Season

This holiday season is full of promise for small- to medium-sized businesses (SMBs), with Volusion projecting 9% growth in online sales this year. As more and more holiday purchases shift from in-store to online, smaller retailers are looking forward to making …

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In Blog, Cyber Weekend 2014

Amazon, United Kingdom, Amazon UK, UK, same-day delivery, Royal Mail, ecommerce, ecommerce fulfillment, shipping/delivery, shipping, global ecommerce

November 10, 2014




Amazon Testing Taxi Delivery Via Flywheel

Amazon has begun testing package delivery in San Francisco and Los Angeles using taxi-hailing mobile app Flywheel, according to Yahoo Finance.

Amazon is currently looking into a broader use of taxis as delivery vehicles. Taxis would represent Amazon’s latest …

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In Must Reads, Operations & Fulfillment

April 12, 2007




Retailers “Extremely Concerned” About In-Store Experience

Customers have never been more satisfied with the goods and services they buy, according to a study by Retail Systems Alert Group. Nonetheless, the retailers recently surveyed were “extremely concerned” about consumer complaints regarding the in-store experience.
The more than 60 …

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In Retail

April 1, 2007




Q&A with J. Jill’s Kathie Lynch: Clothes Calls in Store

Kathie Lynch is the vice president of fulfillment for women’s apparel brand J. Jill, which was acquired by The Talbots in February 2006. Her group is responsible for filling all catalog and Web orders for the direct-to-consumer channel and shipping all …

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In Channel Integration, Cross Channel

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November 6, 2014




Online Prices to Hit Rock Bottom Thanksgiving Day

Ecommerce prices will hit rock bottom on Thanksgiving Day, lower than any other day during the holiday season, according to the 2014 Digital Index Online Shopping Forecast.

Record sales of $1.35 billion are expected on Thanksgiving Day, a 27% increase over last year. …

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In Ecommerce, Holiday 2014

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November 5, 2014




Retailers Get a Jump Start on the Holiday Season

Last weekend as I was shopping at HomeGoods, I came across a few people at the checkout who were all saying the same thing: It seems like the holiday shopping season is starting earlier and earlier each year.  And that …

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In Blog, Cyber Weekend 2014

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November 2, 2014




2014 Holiday Hirings Shift to Permanent, Omnichannel Positions

Nearly one quarter (24%) of retailers expect a significant increase (5% or more) in year-over-year sales during the 2014 holiday season, while another 70% are predicting sales will be on par with the 2013 season. That’s according to the eighth annual retail seasonal hiring …

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In Holiday 2014, human resounces

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October 31, 2014




3 Ways to Prevent Holiday Cart Abandonment

This year, online holiday sales are expected to grow between eight and 11% over 2013, to as much as $105 billion. That’s great news for businesses, but it’s not without its challenges: The overall increase in online shopping cart abandonment is …

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In Blog, Ecommerce

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October 28, 2014




How to Transform Omnichannel Retail from Myth to Reality

As you’re folding laundry at the end of a long day, you realize that your favorite pants are sporting stains from the tomato sauce-covered pasta that was yesterday’s dinner. Try as you might, the stain is there to …

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In Blog, marketing

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