June 10, 2013




Steps to Get Your PIM Omni-Channel Ready

The opportunities and challenges associated with product catalogs and product information management (PIM) have never been more pronounced than they are today. Omni-channel initiatives and “long-tail” approaches to product catalogs have placed a new level of expectations on businesses, and …

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In Marketing, Technology

acqusition

June 6, 2013




SAP to Acquire hybris

In what SAP is calling an effort to deliver the next-generation ecommerce platform, the software firm has announced plans to acquire the Swiss-based omnichannel technology company hybris.

SAP, in a press release, said the move will “provide enterprises with the …

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In CRM, Cross Channel

cell-phone-1

June 5, 2013




How to Improve Post-Sales Support through Mobile

Mobile commerce has arrived. A surge in tablet adoption – with one-third of American consumers expected to own one by 2015 – and the near ubiquity of smartphones has created a tipping point for mobile retail. By the end of 2017, mobile retail sales …

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In Contact Center, Cross Channel

catalog-covers-300

July 1, 2013




MCM Outlook 2013: Catalogs Still Have Staying Power

Catalogs still have staying power in the direct-to-customer sector, according to results from the MCM Outlook 2013 survey. In fact, more than half of the respondents said their companies market products directly to consumers and businesses through a print catalog – and …

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In mcm-outlook

handheld-scanner-inventory-300

September 20, 2013




Managing Inventory in an Ecommerce World

Managing inventory can be quite the head scratcher. An ineffective inventory strategy leads to slow moving inventory, an increase in picking errors, and missed sales opportunities. In this executive summary from Multichannel Merchant, you will learn the following ways to …

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In Ecommerce, executive summary

store-pickup-ship-home-300

October 6, 2013




Balancing Innovation and Execution in Holiday Retail

‘Tis the season to deliver a standout omnichannel experience for shoppers. And if you don’t, well, bah humbug on your sales figures – because consumers today demand a seamless online-offline shopping experience.

Smart retailers have been preparing for Holiday 2013 for …

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In Inventory, Omnichannel

gap-inc-300

November 20, 2013




Gap Inc. Expands Reserve in Store Availability

Gap Inc. announced Nov. 20 that it has expanded its reserve in store capabilities to all U.S. Banana Republic stores and more than 200 Gap stores in 15 major U.S. markets.

The launch follows what Gap Inc. called a “successful” pilot …

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In Inventory, Operations & Fulfillment

same-day-delivery-flowers-300

December 3, 2013




5 Steps to a Successful Convenience Commerce Model

In 1936, the founders of Harry & David began a “Fruit of the Month Club.” The revolutionary service promised fresh, handpicked fruit delivered to customers’ doors monthly. Consumers and companies quickly jumped on the bandwagon, leading to clubs for everything from cheese …

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In Ecommerce, Marketing

man in suit with charts and a 2014 calendar

December 4, 2013




2014 Ecommerce Predictions: What’s In and What’s Out

The year is already coming to a close and it seems like just yesterday that everyone was lauding social, mobile and local as the next game changers.

Fast forward a year and we have another set of predictions that are …

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In 2014 Predictions, Analytics

technology

December 4, 2013




Why Master Data Management Matters in 2014

Today, consumers expect their digital experience to be 100% consistent with a merchant’s physical environment.  In the coming year, retailers will not view this expectation as a demand on the part of the consumer but rather an acknowledgment that digital …

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In Content Mgmt, Cross Channel

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