walmart-pickup-300

May 12, 2016




Unified Commerce and the Customer Experience

The role of retail shopping is shifting, and that is why it is vital for retailers to put themselves in the position of meeting the customers’ demands. Today, the customer is looking for a unified shopping experience, and is expecting …

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In customer experience, Ecommerce

omnichannel-ecommerce-cloud-300

May 9, 2016




8 Tips to Successfully Reevaluate Your Retail Organization’s Growth

The retail landscape is changing, and the future lies in cross-channel orchestration, as customers expect a seamless experience no matter how, when or where they shop. Are you prepared to deliver this experience as you grow your business?
Signs That …

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In Blog, Marketing

batteries-plus-bulbs-300

July 15, 2015




Batteries Plus Bulbs Strengthens Omnichannel Capabilities with New Dynamic Ecommerce Platform

HARTLAND, Wis.–(BUSINESS WIRE)–Batteries Plus Bulbs, the nation’s largest and fastest-growing battery, light bulb and smartphone/tablet repair franchise, today unveiled its new website that aims to tie its online presence more tightly to its nationwide network …

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In customer experience, inventory management

irce-logo-300

July 10, 2015




Mobile, Omnichannel, and Personalization Take Center Stage

Another IRCE has come and gone, and attendees left thinking we’re much closer to a true omnichannel shopping experience than at this time last year.
It was impressive to see how quickly merchants at IRCE 2015 are accepting the fact …

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In executive summary, IRCE 2015

sports-authority-300

May 5, 2016




What Is Driving Challenges in Brick-and-Mortar Retail?

In recent weeks and months, major retailers have been filing for bankruptcy, closing stores and slashing jobs. These are companies that many thought had staying power, having had a physical presence long before the ecommerce boom was a blip on …

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In Blog, Ecommerce

Kohls-300

May 5, 2016




Kohl’s Customers Can Now Earn Rewards Using Apple Pay

Kohl’s customers can now pay for their purchases and simultaneously earn Yes2You Awards loyalty points using Apple Pay.

The service is available to about 250 Kohl’s stores and is expected to be in all stores nationwide later this …

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In Ecommerce, Loyalty

omnichannel-shopping-300

May 5, 2016




3 Tips Every Brand Should Implement in their Marketing Efforts

Conventional wisdom asks us to accept that big wins come from big investments and while the new retail landscape looks different, it operates by the same rules we’ve been playing by for the past fifty years.

In practice, though, …

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In Blog, M&E

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon, Amazon.com

July 6, 2015




How to Survive and Thrive in Today’s Omnichannel World

The consumer is king, and wants what he wants when he wants it. Thanks to Amazon and big-box retailers, they expect to define their own shopping experience in real time. That experience—no longer constrained by physical location—is what …

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In Blog, Drop Shipping

Erik Caldwell

May 2, 2016




Erik Caldwell of Hudson’s Bay Company Talks “All-Channel”

Erik Caldwell, senior vice president of logistics and supply chain for Hudson’s Bay Company, was featured in Multichannel Merchant’s April 2016 cover story talking about his role there, industry trends and the company’s acquisition of Gilt.

In this excerpt …

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In fulfillment, inventory management

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