sephora-omnichannel-300

May 14, 2014




5 Excellent Examples of Omnichannel Retailing Done Right

There’s a lot of buzz surrounding omnichannel retailing and WHY retailers should do it, but the HOW of it all isn’t always clear.

Which is why instead of just talking about the benefits of omnichannel, we’ll look …

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In Must Reads, Omnichannel

target-ipad-300

May 9, 2014




Target Calls it Flexible, We Call it Omnichannel

It’s been less than a week since Target decided to part ways with long-time chairman, president and CEO Gregg Steinhafel, and the merchant has wasted no time in introducing interim CEO John Mulligan to the masses.

In a Q&A …

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In Blog, Omnichannel

holiday shopping, 2014 holiday season, 2014 holiday shopping, UPS, FedEx, National Retail Federation, NRF, retail, ecommerce, Shipping/Delivery. Operations and Fulfillment

December 22, 2014




Down to the Wire for Seasonal Shipping Peak 2014

As the 2014 retail shopping/shipping season roars to a close, the major carriers are seeing their numerous technology upgrades, investments and temp hiring expansions put to the test, while retailers have pushed cutoffs as far as humanly possible toward Christmas …

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In Automation, Fulfillment

2015-forecast

December 22, 2014




5 Email Marketing Predictions for 2015

“Without change there is no innovation, creativity, or incentive for improvement. Those who initiate change will have a better opportunity to manage the change that is inevitable.” While William Pollard may have been best known for his contributions to the …

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In Blog, Email

omnichannel-ecommerce-cloud-close-up-300

December 18, 2014




3 Personalization Pillars That Will Make (or Break) Retailers

Personalizing the online retail experience is arguably the single most important innovation retailers must embrace to thrive in the new omnichannel world. The convergence of brick and mortar operations with digital retail is happening faster than most ever expected. By …

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In Blog, Engagement

CommerceHub_Logo-300-200

December 18, 2014




CommerceHub to Acquire Mercent

Ecommerce provider CommerceHub today announced that it has signed an agreement to acquire Seattle-based Mercent, a retail technology company. The deal is expected to be finalized in January 2015, subject to customary closing conditions.

CommerceHub’s virtual-inventory platform integrates North America’…

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In News, PR Newswire

gift-shipping-300

April 29, 2014




A Ship-From-Store Solution Bridges Omnichannel Gaps

Last week, eBay Enterprise announced a new offering for clients using its ship-from-store solution. The goal of eBay Enterprise’s Ship-From-Store Freight is to reduce the shipping cost for retailers and brands and enable them to transfer these savings onto their …

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In Omnichannel, Videos

omnichannel-strategy-300

April 22, 2014




Omnichannel Shopping Activity is Virtually Everywhere

Consumers Want it All: Omni-Channel Shopping Activity is Virtually Everywhere, Reports CFI Group and eBay Enterprise™ (via PR Newswire)
The Omni-Channel Retail Customer Experience study shows customers want their products when, where and how they want it. ANN ARBOR, Mich., …

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In Must Reads, Omnichannel

mobile-barcode-scanning-300

April 19, 2014




Mobile is the Anchor of Omnichannel Retailing

The new paradigm of omnichannel retailing has pushed businesses in all retail sectors toward a completely new way of conducting business. Customers and brands now interact anytime and everywhere: mobile browsers, mobile apps, social media networks, PCs, tablets, smartphones, email, …

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In Mobile, Must Reads

gap-inc-300

April 19, 2014




Gap Inc. Discusses Omnichannel and Global Strategies

During its annual investor meeting, Gap Inc. highlighted its use of technology, innovation and scale as competitive advantages as it makes progress toward bridging the growing digital world with its physical stores to create omnichannel shopping experiences for its customers.

“…

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In Global, Must Reads

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