holiday_investment_300

November 12, 2014




Top 5 Holiday Shopping Trend Predictions

It’s the time of the year when retailers start running the holiday programs that has been in the works for months. Retailer success will be dictated by how well they meet consumer demands and expectations – a moving target for …

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In Blog, Cyber Weekend 2014

Amazon, United Kingdom, Amazon UK, UK, same-day delivery, Royal Mail, ecommerce, ecommerce fulfillment, shipping/delivery, shipping, global ecommerce

November 10, 2014




Amazon Testing Taxi Delivery Via Flywheel

Amazon has begun testing package delivery in San Francisco and Los Angeles using taxi-hailing mobile app Flywheel, according to Yahoo Finance.

Amazon is currently looking into a broader use of taxis as delivery vehicles. Taxis would represent Amazon’s latest …

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In Must Reads, Operations & Fulfillment

toys-r-us

March 27, 2014




Toys R Us Lays Out New Omnichannel Strategy

Toys”R”Us, Inc. Outlines “TRU Transformation” Strategy (via PR Newswire)
New CEO and U.S. President Discuss Plans to Make Company Fit for Growth by Fixing Foundational Issues, Putting Disciplines into Operational Processes and Right-Sizing Cost Structure Strategic Plan …

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In Ecommerce, News

USPS, U.S. Postal Service, ecommerce, ecommerce returns, returns, shipping strategy, omnichannel, omnichannel best practices, free shipping, Amazon, Amazon Prime, Priority Mail, free two-day shipping, return labels, return shipping labels

March 26, 2014




Personalizing the Omnichannel Customer Experience

FREE ON-DEMAND WEBINAR
To better understand the state of omnichannel, Multichannel Merchant and Neustar conducted an extensive study on marketers’ omnichannel priorities and challenges across the customer lifecycle.

Join us as we share key findings from the research and industry …

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In Omnichannel, Webinars

AlexandAniLogo

November 5, 2014




Alex and Ani Sees Significant Lift in Email Revenue

Jewelry and accessories retailer Alex and Ani saw a 73% lift in monthly email revenue and 36% lift in monthly revenue through using abandoned cart emails, according to a case study.

Alex and Ani partnered with omnichannel personalization and marketing platform provider …

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In Ecommerce, Email

Mens_logo_300

March 20, 2014




Men’s Wearhouse Launches Omnichannel Inventory Program

Men’s Wearhouse Launches Omni-Channel Inventory Program (via PR Newswire)
Customers can shop at over 900 stores from one location with Find-It App and Reserve Online, Pick up In-Store rollout FREMONT, Calif., March 19, 2014 /PRNewswire/ – Ongoing innovation at Men’s Wearhouse has led …

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In Mobile, Mobile

social-media-icons-keyboard-300

October 31, 2014




Cross-Channel Marketing Success: 5 Steps to Successful Social Listening

In today’s multichannel marketplace, consumers choose their time and place to research and buy. They continuously change their buying habits, and they have no tolerance for brands that do not deliver what they want, when they want it, wherever …

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In Blog, Marketing

woman-holiday-shopping-300

October 31, 2014




3 Ways to Prevent Holiday Cart Abandonment

This year, online holiday sales are expected to grow between eight and 11% over 2013, to as much as $105 billion. That’s great news for businesses, but it’s not without its challenges: The overall increase in online shopping cart abandonment is …

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In Blog, Ecommerce

FedEx, FedEx Express, UPS, Shipping/Delivery, shipping, global, global shipping, global fulfillment, global consumers, China, chinese market, chinese consumers, ecommerce

October 28, 2014




7 Key Differences Between Chinese and Western Consumers

On Nov. 11, millions of Chinese consumers are expected to go online to shop during an event called the 11.11 Shopping Festival. To those in the West who have heard of it, this annual 24-hour sale, held on an unusual Chinese holiday …

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In Blog, cross-border

Ebates, Conversant, Rakuten, Alliance Data, affiliate marketing, affiliate platforms, retail, online retail, ecommerce, Target

October 21, 2014




Online Retailers Often Disconnected from Consumer Desires

Online retailers are giving consumers delivery options they don’t want, while not offering the ones they do, according to a survey from cloud-based order management provider OrderDynamics and Opinion Matters.

From next-day delivery to in-store stock visibility, the study …

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In Ecommerce, Fulfillment

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