June 9, 2015




American Signature Partners with CloudTags

CloudTags, the data platform for the connected store, announced that American Signature, Inc. is using the CloudTags technology solution to allow customers to seamlessly shop online and in-store. This first-in-kind shopping experience allows shoppers to explore physical stores digitally; discover …

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In Ecommerce, Press Releases

Macy's, Macy's omnichannel, omnichannel, omnichannel fulfillment, buy online pickup in store, BOPS, ecommerce, Target, Sears, IRCE 2015, retail, omnichannel retail, Follett Higher Education Group, Follett

June 9, 2015




Macy’s Exec Predicts BOPS Volume Will Triple This Holiday Season

A Macy’s omnichannel executive told IRCE 2015 attendees that the company now has some operational history and data to help it more accurately forecast buy online/pickup in store demand, predicting it will be three times higher during peak season …

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In customer experience, customer experience

UPS, comScore, shipping/delivery, operations and fulfillment, returns in store, ecommerce returns, returns policy, IRCE 2015, customer satisfaction, customer experience, ecommerce, mobile commerce, omnichannel, omnichannel fulfillment, multichannel

June 6, 2015




Demanding Consumers Still in Driver’s Seat, UPS/comScore Study Finds

U.S. consumers are continuing to demand convenience, advanced mobile features, flexible shipping options and ease of product returns, according to the fourth annual UPS Pulse of the Online Shopper study. Done in conjunction with comScore, the study surveyed 5,000 U….

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In customer experience, IRCE 2015

June 6, 2015




enVista Launches Enspire Commerce

CHICAGO and INDIANAPOLIS —  enVista, a leading supply chain consulting and IT services firm, announced the launch of its new software solutions business, Enspire Commerce, at IRCE 2015.

Enspire Commerce provides a cloud-based, multi-tenant architecture solution focused on omnichannel selling, optimization, fulfillment …

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In IRCE 2015, Omnichannel

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon, Amazon.com

September 30, 2014




What Omnichannel Shoppers Mean for Retailers and Customer Loyalty

If you were to ask a retailer what the most important tool of their customer loyalty efforts was 5 years ago, I bet the majority of them would say traditional loyalty and rewards programs. You know, the old “buy 10 get one …

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In Engagement, Must Reads

June 3, 2015




eBay Enterprise Announces THE SHOP to Focus Entirely on Commerce

KING OF PRUSSIA, Pa.–(BUSINESS WIRE)–eBay Enterprise, an eBay Inc. company, today announced creation of THE SHOP, an eBay Enterprise Agency, the first to focus entirely on designing and driving commerce. The agency leverages over fourteen years of …

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In IRCE 2015

June 4, 2015




SalesWarp Boosts Operations to Improve the Health of eCommerce Retailers at IRCE

BALTIMORE, June 2, 2015 /PRNewswire/ — SALESWARP, a leading provider of omnichannel commerce management software, today announced that it will unveil a new version of their cloud-based enterprise-level software designed to help retailers improve the health of their business at the upcoming …

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In IRCE 2015

June 3, 2015




Ready to Delight: Beyondsoft Debuts PCSSO Visual Shopping Solution for Internet Retailers

CHICAGO, June 2, 2015 /PRNewswire/ — Beyondsoft (Shenzhen Stock Exchange: 002649) today launched the Beyondsoft PCSSO Visual Shopping Solution, to help internet retailers deliver enchanting shopping experiences. The solution is directly integrated on a merchant’s website at key navigation points and delivers delightfully …

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In IRCE 2015

mobile commerce, retail geo-targeting, social media marketing, customer reviews

September 24, 2014




How to Make Your Small Business Perform Like an Omnichannel Powerhouse

We hear a lot about omnichannel these days. It’s a big word for delivering a seamless shopping experience for customers —whether they are shopping online or in a store — and it can significantly increase sales.

In this digital age, …

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In Fulfillment, Inventory

omnichannel checklist

September 21, 2014




Your 5-point Checklist for Going Omnichannel

With the right digital strategy in place, retailers can enhance engagement between the customer and store associate, better leverage inventory positions and maximize the store footprint.

But every store operation is different and the right solution for one retailer may …

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In Customer Service, Engagement

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